Far North Side hotel rooms a the Independent

"Great location, great service. "

"The room was way outdated, there were stains on the carpet everywhere, poor lighting, didn’t receive my 4/19 wake up call ,pillows on the bed felt like a handful of cotton balls put in a sock . Over all not a good experience "

"Very nice hotel"

"Staff was very nice."

"No microwave, cold pool, elevators broke people got trapped we climbed so many stairs. A homeless man lived in the alley you had walk through to travel. The ceilings were just concrete with weird chalk on them the Window covering gets stuck when you use it we had to put it on track to use it. When you call on the room phone for service you talk to an automated machine for awhile, "

"The staff was prompt and professional. The rooms were clean and comfortable. The living room furniture could use some upgrades. I wish there were complimentary breakfast and laundry services. "

"I would not reserve a room if you enjoy showering. The water was either ice cold or scolding hot. I could not let the water touch my body. I had to get a towel wet, allow it to cool and then clean my body. I notified the front desk and they said it is a known problem. Also, there was a lot of obvious dust in the ceiling and we found a spider on our curtains. For a positive, the bed was comfortable and the location of the hotel was perfect to walk to Michigan Ave."

"Very cool hotel. Helpful staff. Great location. "

"Great hotel in an amazing area!"