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Congress Plaza Hotel

3.5 star property
Hotel with 2 restaurants, steps from Columbia College Chicago

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Photo gallery for Congress Plaza Hotel

Experience grandeur in this beautifully designed ballroom with high ceilings, arched windows, and elegant table settings.
Enjoy a city view from the large window, framed by a simple design.
Experience the grandeur of the Concourse Hotel, a historic building with a classic architectural style, featuring a prominent entrance and ground-floor windows.
Relax in a classic lobby with a central seating area, armchairs, and sofas, surrounded by high ceilings and large windows.
Relax in this stylish living room with a large flat-screen TV, coffee machine, and comfortable seating area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Accessible Standard Room, 2 Double Beds

Two single beds with matching headboards and footboards, each with a bedspread and pillow, are positioned in this clean and contemporary room.

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(49 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Relax in a spacious room with a large bed, two nightstands, and a patterned rug.

Junior Suite, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Enjoy the city view from the large window, relax in the seating area with a sofa and armchairs, and stay entertained with the flat-screen TV.

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Interior View

Relax in a spacious room with a large bed, city view, and modern amenities.

Queen Room, Interior View

8.2 out of 10
Very good
(132 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Two single beds with matching bedding, a desk, and a lamp near a window with sheer curtains.

Family Suite

7.8 out of 10
Good
(64 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Relax in a stylish room with a large bed, small table, and comfortable chair, offering a view of the outdoors.

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(188 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Two single beds with white headboards and teal bedspreads, a bedside table with a lamp, and a large window with city views.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(470 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Two beds with matching headboards and bedding, a nightstand with a lamp, and a neutral design.

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(114 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Relax in a serene space with a large bed, bedside tables, and a framed picture.

Standard Room, 1 King Bed

7.8 out of 10
Good
(494 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
520 South Michigan Avenue, Chicago, IL, 60605

What's nearby

  • Art Institute of Chicago - 8 min walk - 0.7 km
  • Millennium Park - 9 min walk - 0.8 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Grant Park - 16 min walk - 1.4 km
  • Chicago Riverwalk - 19 min walk - 1.6 km

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪The Lounge At Congress Hotel - ‬2 min walk
  • ‪Fontano's Subs - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Grant Park Bistro - ‬5 min walk
  • ‪Epic Burger - ‬4 min walk

About this property

Congress Plaza Hotel

Hotel near Columbia College Chicago
Located close to Auditorium Building and Theatre and Museum of Contemporary Photography, Congress Plaza Hotel provides shopping on site, a coffee shop/cafe, and a hair salon. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Wedding services, meeting rooms, and bicycle parking
  • A front-desk safe, a vending machine, and a gift shop
  • Guest reviews say great things about the central location and helpful staff
Room features
All 870 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • TVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

English, Hindi, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is Congress Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Congress Plaza Hotel?

Self parking is available for USD 62.00 per night.

What time is check-in at Congress Plaza Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 49.00 (subject to availability).

What time is check-out at Congress Plaza Hotel?

Check-out is at noon. Late check-out is available for USD 59.00 (subject to availability).

Where is Congress Plaza Hotel located?

Located in Downtown Chicago, this hotel is steps from Columbia College Chicago, Museum of Contemporary Photography, and Auditorium Building and Theatre. Spertus Institute of Jewish Studies and Fine Arts Building are just steps away. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.

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Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3861 out of 8974 reviews
Rating 8 - Good. 2443 out of 8974 reviews
Rating 6 - Okay. 1387 out of 8974 reviews
Rating 4 - Poor. 712 out of 8974 reviews
Rating 2 - Terrible. 571 out of 8974 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay.
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff…
Stayed 5 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location and decent parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect for family
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful
Stayed 4 nights in Jul 2025

10/10 Excellent

Rogelio

Had so much fun at lolla and the hotel was a help!
Stayed 5 nights in Jul 2025

8/10 Good

Bijeeta

Liked: Cleanliness, amenities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice location and nice staff
Stayed 3 nights in Jun 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location. The staff is well train and very friendly
Stayed 5 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay - perfect if you are visiting the Art Institute of Chicago!
Stayed 5 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Historic hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location! Would stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel always
Stayed 3 nights in Jul 2025

8/10 Good

Terri

Liked: Staff & service, property conditions & facilities
The staff was very friendly and helpful
Stayed 4 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities
Good location.good staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring Chicago!
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Easy check-in, even with a very crowded lobby. Polite staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an iconic Chicago hotel. It’s very old but definitely a place to stay at least once.
Stayed 2 nights in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew it was an older hotel and i like the historical aspect of it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were both spacious with high ceilings. Great view on the lake side.
Stayed 2 nights in Jul 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a Chicago treasure!!! Enjoyed the atmosphere and the staff stellar and superb customer service!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a family suite. Both rooms were large. The beds were comfortable.
Stayed 4 nights in Jul 2025