Esmeraldas Hotels

"Everything excellent …"

"fresh food,quartos sempre limpos,trocas de toalhas diaria etc"

"Clean safe room with bilingual staff"

"Very friendly staff, good location, clean, the restaurant is very nice, you have laundry nearby plus you have some options for dining "

"The breakfast is very good; you have juices, coffee, fruit, and eggs. The room is just adequate for the price I paid, although the facilities are a bit dated. The area around the hotel is a bit unsafe at night."

"Top"

"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "

"As always, staff is friendly, facilities are clean."