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"everything was pleasant"

"Excellent service and clean room "

"Highly recommend this hotel especially for those with young families. Perfectly located near Dubai Mall, offers free shuttle to many popular tourist must see and shops. 24 hr store inside and restaurant "

"This hotel is by far the most amazing hotel ive ever stayed in when it comes to customer service i dont think any hotel can beat their service. Would definitely stay here again "

"Hello, I had an amazing time with my sister we celebrated her birthday. And I can’t thank your staff enough for the wonderful service they provided us Zimbini and Rupam brought her a cake and they decorated her bed so talented and they were so nice. Thank you so very much for the beautiful experience we enjoyed it very well and we will definitely go back next year. "

"Superb property "

"Excellent service. I don't have have had hot water the first day but they sent someone to fix It pretty quick. Room was big and on the 53rd floor. Good view of the city. Close to metro. Also I didn't have any issues with the elevator as some people complained. "

"Shangri‑La Dubai is a strong choice if you want a luxury stay in a great location, good food, and strong service. I commend them for the exceptional hospitality and service during my recent stay creating a truly memorable experience.The warm welcome, attentive staff and impeccable facilities made my stay both comfortable and enjoyable…everything reflected the high standards the Shangri-La name is known for."

"This is a really lovely well priced hotel, good location and not too far from the airport if you only have a night or two in Dubai. Lovely rooms and comfortable beds. breakfast was really good too. Decent sized pool and plenty of sunbeds also. Pool Is shaded in the afternoon but as it was 38c when we were there it was not a bad thing "