Dolgenbrodt Hotels

"5 min walking distance from the airport in a safe area, recommended "

"Tropical Island is great for children and a fun time out for the family. The room was okay, beds were uncomfortable. There was no soap in the bathroom with toilet. The air conditioning in the room did not work, so was quite warm and stuffy in the room."

"Lovely hotel"

"The breakfast was poor. Small selection - I will nor recommand to use InterCityBerlin Nord due to the breakfast. The menu for dinner was mor like the menu you can have at a nerar by gas station."

"I loved the refillable water, especially the tap for sparkling water The breakfast is a bit overpriced for what it is but the staff kindly let me get some milk for my toddler and an Uber Eats delivery of a Subway meal cost less The room is lovely, neutral view with a little bit of the train station visible which the toddler loved Wifi is great, fast and available Shower was also great The receptionists are lovely too, with just 1 exception"

"good airport hotel"

"Amenities many closed without notice. Appreciate the small print says they can but significantly dents your experience if the food choice is limited. The lack of shop opening was painful "

"Dear Expedia Customer Support, I am writing to formally raise a complaint regarding my recent Valentine’s trip to Berlin, which was booked through Expedia. My partner and I arrived at the hotel at approximately 1:30am after travelling, only to be informed that the Senior Suite I had paid for was no longer available. Without any clear explanation, we were told the room had effectively been downgraded. The receptionist was unable to provide a reason as to why the room I had booked and paid for had been given to another guest, nor could they explain how this situation had occurred. After being shown an alternative room, we were left with no real choice but to accept a standard room with a standard bed — significantly below the level of accommodation I had reserved and paid for. I requested either the correct room or a refund of the price difference, but this was refused. I find it completely unacceptable that a confirmed and fully paid booking was not honoured. The issues continued throughout the stay. During our three-night visit: No housekeeping attended our room. Bed sheets were not changed. The room was not cleaned at any point. On the second night, after returning late in the evening, we found the room untouched. The following day, we had to go down to reception and request fresh bed sheets and pillowcases ourselves. We were instructed to collect them from reception rather than having them delivered to the room, and I was forced to make the bed personally. While I "

"It was wonderful!"