A short walk from Tropical Islands Resort, Tropical Islands Resort provides free water park access, a grocery/convenience store, and a terrace. Adventurous travelers may like the archery, a ropes course, and hiking/biking at this aparthotel. Treat yourself to a facial, a Thai massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Enjoy the gym, as well as activities like beach volleyball. Free WiFi in public areas is available to all guests, along with a firepit and a garden.
Located in Krausnick-Gross Wasserburg, Tropical Islands Resort is connected to a rail/subway station. Dahme-Heideseen Nature Park and Lower Lusatian Ridge Nature Park reflect the area's natural beauty and area attractions include Tropical Islands Resort and Wildpark Johannismuehle. Take an opportunity to explore the area for water adventures such as swimming. Visit our Krausnick-Gross Wasserburg travel guide
Luxury family-friendly aparthotel connected to a rail/subway station
A short walk from Tropical Islands Resort, Tropical Islands Resort provides free water park access, a grocery/convenience store, and a terrace. Active travelers can enjoy archery, a ropes course, and hiking/biking at this aparthotel. Treat yourself to a facial, a Thai massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a firepit and a garden.
You'll also enjoy the following perks during your stay:
2 indoor pools and a seasonal outdoor pool, along with a lazy river, a waterslide, and sun loungers
Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
Massage treatment rooms, an electric bike charging station, and smoke-free premises
A vending machine, a gift shop, and barbecue grills
Room features
All 92 individually furnished rooms boast comforts such as separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
Showers and hair dryers
Flat-screen TVs with satellite channels
Decks/patios, wardrobes/closets, and separate sitting areas
Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool. Pool access is available 24 hours a day.
Is Tropical Islands Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is available for EUR 8 per day.
What time is check-in at Tropical Islands Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Tropical Islands Resort?
Check-out is at 10:00 AM.
Where is Tropical Islands Resort located?
This family-friendly Krausnick-Gross Wasserburg aparthotel is located in a rural location, within a 15-minute walk of Dahme-Heideseen Nature Park and Tropical Islands Resort. Glashütte Nature Reserve and Spreewaldring Kartcenter are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Tropical Islands Resort Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a great time in Tropical Islands!
It is understaffed and people there work very hard but were alsways friendly. We looked up their salaries and where shocked how little they make. 50% of the profit goes to a privat equity firm, which means some rich people get richer and probably don't care about long lines at the checkin or technical stuff not working right. Also, the rain forest looks like it needs some love. We loved the atmosphere. We had a very special time.
Stayed 7 nights in Aug 2026
Verified review
10/10 Excellent
Louis
Oct 2, 2026
Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Overall a really fantastic stay and can’t wait to return.
When we arrived it was very difficult to establish where to check in as multiple check-in locations were closed. Eventually when we did check in, they will never check you in early - they even suggest you park your car at the lodge, which is strange as you can see your lodge available and ready to use but the key doesn’t work till 3pm. Then when it was 3pm we walked back to the lodge only from the hangar to find the key didn’t work so had to walk back to the desk (15 minute walk each way) whilst my wife had to feed our crying baby on the steps of the lodge.
Other than that, it’s such a cool place and our lodge was lovely. The restaurant in the tiki bar, was absolutely fantastic and was way above our expectations. The wristband system for paying for everything is dangerously easy!
As mentioned, we travelled with a baby and aside from the check-in process, it really was perfect as the water is a lovely temperature and no danger of being cold out of the water in tropical climate of the hangar. We had Amazonian lodge with a sauna and it was brilliant. As stated before it’s a 10-15 minute walk which is fine (as long as your key works..!)
Stayed 2 nights in Aug 2026
Verified review
10/10 Excellent
Emilia
Nov 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The amenities are superb! We enjoyed our stay and will be coming back. 2 things that need to improve though, the shuttle bus which brings us to our accommodation, can it be more frequently(its running every 30mins and always full). Another thing is the waiting tent for the shuttle bus, can it be covered rather than just a tent. It was so windy all throughout our stay and everybody are so cold.
Stayed 3 nights in Oct 2025
Verified review
8/10 Good
Girish
Apr 1, 2026
Liked: Communication
The staff were good but limited need extra staff waiting time takes longer or if you have any questions have to stand in the queue telephone help line no one picks
What I liked:
I loved everything about the property! It had a great layout, spacious rooms, and a lovely outdoor area.
What was unique:
The unique feature for me was the overall vibe and design—it felt really modern yet cozy.
What I didn’t like:
The only downside was the grill; it didn’t seem as functional or appealing as the rest of the property.
We are extremely disappointed with our stay at Tropical Islands. We booked a five-day holiday, but from the very first day we encountered a number of serious issues that have negatively affected our entire experience.
The check-in process was incredibly disorganized. We had to wait approximately one hour just to check in, which is completely unacceptable, especially when travelling with two young children. Throughout our stay, we have also experienced poor customer service on several occasions. The staff often appeared uninterested, irritated, and as though they were tired of their jobs. Unfortunately, this has been a recurring experience.
In addition, many of the arcade machines are out of order, which is very disappointing considering they are advertised as part of the entertainment available to guests.
To make matters worse, there have been daily problems with the parking payment system. Despite paying €10 for parking, the system has repeatedly caused long queues at the exit, forcing us to wait up to 40 minutes just to leave the car park.
We have travelled to many places over the years, but we have never experienced such poor organisation and disappointing service. This is especially surprising for a destination that promotes itself as a premium family resort.
Stayed 5 nights in Jul 2026
Verified review
6/10 Okay
Hyldborg
Jul 26, 2026
Liked: Check-in, communication
Disliked: Cleanliness
Cabins where not that clean, but the water area was great.. very friendly perosnal
Stayed 2 nights in Jul 2026
Verified review
6/10 Okay
Neil Andrew
Oct 25, 2026
Liked: Cleanliness
Disliked: Check-in
Not enough staff for check-in. Not enough staff to deal with quieres. Wrist bands are old and easily come off. Not enough lockers for your belongings in the pool. Not enough turnstiles to get in and out of the complex. 30% of people had issue with turnstiles which delayed exiting or entry. Only half a pool open at 6am.for.overnight guests, with no kids zones open until 9am. No coffee shop or place to get a drink early in the morning in the pool area. No water stations to fill up water bottles.
Stayed 3 nights in Oct 2026
Verified review
4/10 Poor
Anne Sofie
Jul 26, 2026
Liked: Check-in
Disliked: Communication
Alt for mange
Stayed 4 nights in Jul 2026
Verified review
10/10 Excellent
Simon
Jul 19, 2026
Liked: Listing accuracy
Disliked: Check-in
The aircon didnt cover the whole cabin.
There were some ants inside but all in all a very nice place!
Stayed 3 nights in Jul 2026
Verified review
10/10 Excellent
Karen
Jan 30, 2026
Liked: Cleanliness, amenities, communication
Accommodation was lovely and the Dome was super! So much to do, never got bored or sat down, laughed so much and enjoyed immensely.
The resort was excellent and the pools were warm and clean. The Sauna in my room was amazing. Checking in after 9 is painful.
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Tahereh
Apr 3, 2026
Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
It worth the price
Stayed 4 nights in Mar 2026
Verified review
8/10 Good
sameh
Dec 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great experience but expensive
Stayed 3 nights in Dec 2025
Verified review
8/10 Good
Asaf
Oct 3, 2025
Liked: Cleanliness, room comfort, communication
Nice Amazonia small apartment
The surround is very nice
Stayed 2 nights in Sep 2025
Verified review
8/10 Good
Adeleh
Apr 3, 2026
Liked: Cleanliness, check-in, listing accuracy
It was a good experice. There was lack of english instruction in many places. We booked woodland house which was generally good. But the sofa was very dirty with lot of stain.
Stayed 4 nights in Mar 2026
Verified review
6/10 Okay
Emma
Feb 20, 2026
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Amenities many closed without notice. Appreciate the small print says they can but significantly dents your experience if the food choice is limited. The lack of shop opening was painful
Arrived an hour before check in time at 3 pm. 5-6 people were in line before us. Waited 50 min for us to reach the desk. The check in process is terrible. The place we slept was clean and nice. But the description didn't say anything about you having to bring everything with you. From soap to do the dishes, brushes, toiletpaper, sheets to dry it with etc. Would have been nice for it to be a buy-in possibility or at least be informed about that the house contained beds and thats about it :D . I wrote the place before arriving asking if bed linen etc were incl which it was. But no mention about anything else. The shop on site was supposed to be open but was closed all 4 days we were there along with all the outdoor activities at the resort. But the Tropical Island was Fun! Kids 10 and 12 enjoyed it and want to visit again!
Stayed 4 nights in Jul 2026
Verified review
10/10 Excellent
Mahsa
Aug 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
☺️
Stayed 5 nights in Aug 2025
Verified review
8/10 Good
Robert
Aug 13, 2025
Liked: Amenities, communication
The house was very dirty
Los of bugs and Stains everywhere dust ,dirt and blood on the walls ,
But the rest was nice swimming was perfect
Stayed 3 nights in Aug 2025
Verified review
6/10 Okay
Johan
Feb 25, 2026
Liked: Communication
Disliked: Amenities
Absolutely 0 amenities in the room. Not even hand soap. The on site store was closed so we couldnt buy anything either. Had to travel by train to a bearbetning city. We got 2 rolls of toilet paper in the house for a 3 day visit with 6 people. The floors weren’t cleaned.
Stayed 3 nights in Feb 2026
Verified review
6/10 Okay
Mohammad
Jan 2, 2026
Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
The Bed sheets are not clean
Stayed 2 nights in Dec 2025
Verified review
8/10 Good
Morenikeji
Aug 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Accomodation was clean and nice.Bed was comfortable. Shuttle to the waterpark and train station was a great help. The shuttle delays sometimes.A toaster and fan would have been good in the apartment and a microwave
It was warm during our stay for a few days and there was no A/c or air-condition so couldn't sleep properly. Also,didn't sleep well on our first night due to noisy and inconsiderate neighbours who decided to shout and play music at 1am which was very annoying. The changing room at the waterpark could do with regular cleaning. Overall we had a good stay.