Dockenfield Hotels

"Well looked after rooms and very helpful and friendly staff. "

"I’ve stayed here 3 times before. The staff are excellent everytime. For some reason everytime I come I get the loudest rooms looking onto walls or roofs, whereas people I’m travelling with get balconies & views onto the courtyard. On this particular stay my room was next to a huge machine that was left on all night. It was incredibly loud & was hard to fall asleep. (To be fair I didn’t mention this to them at the time as it was 11pm & I had an early wake up the next day, so i’m unsure if they could have moved me or not.) On previous stays I’ve woken up at 7.30am to the noise of pickleball being played loudly in the sports hall. This last stay would potentially put me off coming back. It wasn’t a one off so I don’t think I’d want to take the risk again."

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"Small room, wardrobe filled up with ironinng board and fan, no room for clothes. Large mirror propped against wall, no room for bedside light on left side of bed. Toilet seat needed mending. Room 80. Reception difficult to access with luggage as no direct vehicular access. Hotel was advertised as a country mansion, when it turned out to be a modern building hidden away behind an older wall. "

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"Spa wasn’t like the pictures also changing rooms filthy "

"The hotel room was excellent, the pool and gym were great, the breakfast was ok, the evening meals were appalling for the price. The food was no better than a Wetherspoons pub but more than double the price. Very disappointing. "

"Great hotel! Staff were very friendly and helpful. Lovely clean room and great facilities."

"I spent two nights, my bed was practically not re-made, ironing board was left out after room service was supposedly there."