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The Parkgate Hotel

4.0 star property
Escape into luxury at this upscale hotel near the heart of Cardiff’s historic attractions.

Choose dates to view prices

The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is P7,102
P8,522 total
includes taxes & fees
Jun 8 - Jun 9

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28 for adults and GBP 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Is The Parkgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Parkgate Hotel?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on Jun 8, 2026 start from P7,102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Parkgate Hotel?

Check-out is at 11:00 AM.

Where is The Parkgate Hotel located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of Principality Stadium, Cardiff Castle, and Utilita Arena Cardiff. Cardiff Bay and Cardiff University are also within 1 mi (2 km). Cardiff Central Station is 7 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1390 out of 1789 reviews
Rating 8 - Good. 241 out of 1789 reviews
Rating 6 - Okay. 104 out of 1789 reviews
Rating 4 - Poor. 31 out of 1789 reviews
Rating 2 - Terrible. 23 out of 1789 reviews

Reviews

Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Great location. Excellent suites.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff. Great location. Lovely rooms.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff. Close to many sites and good restaurants. Would definitely stay here next time.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and stay at The Parkgate, a historical building with modern updates. Pleasant staff managing check in and out, housekeeping and maintenance. Great location for train travel, shopping and restaurants.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and looks like it’s just been decorated. Comfy bed, large shower and bathroom area
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service
Lovely staff, spotless room, great facilities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. We booked it to use the hot tub while we were there. We were disappointed to learn that there was a steep charge to enter and you had to make a reservation which gave you an hour. Overall, the hotel was in an excellent location but without parking. The luggage drop off is also tricky. The breakfast buffet was huge.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love the place .. from decor, reception, the staff are lovely very friendly and welcoming 5 star plus.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and efficient staff members. Great location of hotel and good amenities within.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and professional. Dinner was delicious and the beds are very comfortable. Plan to stay on my next trip to Cardiff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, breakfast great, spa great
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service
Hotel was lovely as were the staff and restaurant - check in and out times are pretty tight considering the price per night
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel friendly staff great location amazing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great decor and high quality hard and soft furnishings. Good sound proofing, great bar and restaurant. Very good hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Luxury five star rooms and service great place to stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and lovely staff!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, well ran with brilliant friendly, helpful staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities
Very friends check in staff. Room was clean and comfortable. Great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
spacious room and very comfortable bed. Big shower. Great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean, staff were all friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Large room, great location!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Nick

Staff were courteous and the hotel was very nice and
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hannah

Friendly and professional staff, comfortable and spotlessly clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, good service and lovely surroundings
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was of high quality , staff friendly and helpful
Stayed 2 nights in Dec 2025