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" Clean room//shower room,hot water always,good wi fi,quiet "

"We really enjoyed our recent overnight stay. We were three adults and one child in an executive room with one kingsize bed and two proper single beds, (i.e. not sofa beds or guest beds). We enjoyed the breakfast and the pool, sauna and steam room. The water temperature in the pool was lovely. The only negative was that the lift was out of order when we were checking out which was challenging for my elderly father as we were on the top floor. "

"Great hotel overall - nice room, friendly staff, good bed, and shower was too notch. Only small thing was that the building was a bit of a maze trying to find the rooms. I'd happily stay there again when I next come to Birmingham. Highly recommend! "

"Breakfast was absolutely fantastic you won’t be disappointed, the rooms for the most were okay, we had an issue with our room the staff were apologetic and they acted quickly and upgraded our room. For me that’s what top hotels do. My regards to the deputy and his team they were stellar, and hotel always smells amazing, wherever we walk outside the room, and the decor was really nice."

"Nice room great location next to arena.Easy access to NEC amenities "

"Absolutely stunning hotel with excellent staff and service. I will stay here again for certain. The room (and hotel) was comfortable, spotlessly clean and beautifully decorated."

"The staff were very friendly, helpful and professional. Breakfast was good, they ran out of cups/mugs for the hot drinks so we had to use disposable cups. Room- Hair clump found on carpet in the bedroom. Too layer of bath was damaged. Toilet roll holder was loose and we couldn’t tighten it. Corridors are noisey when people are talking, can hear everything in the rooms."

"The breakfast was lovely but my husband said the hot choices could have been hotter and the eggs was hard otherwise we would stay again"

"Good check-in with friendly welcome. Great base especially if visiting the Utilitia Arena. A short 10 mins walk via canal path and you’re there. The 1 bed apartment was perfect for a family of four (2 single beds and 2 single sofa beds) Door separates bedroom to lounge area so ample space for an overnight stay. Small bar area if you want to grab a quick drink. Cannot comment on breakfast as didn’t have it. Would stay again."