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"Clean room, staff are all nice, good options for breakfast."

"The property looked very new and clean. It is located near the Omiya station, and its access from the station is excellent. "

"Great location for Omiya station. Clean, spacious room. Breakfast selection was very diverse and tasty. "

"I stayed at The Crest Hotel Kashiwa from November 23–29, 2025, and had a fantastic experience. Although the hotel is located outside of central Tokyo, it’s absolutely worth it—especially if you prefer spacious rooms, which can be hard to find in the city. The amenities were impressive. The hotel provides two bottles of water per day, in-room device chargers, convenient lighting controls on the headboard, and I enjoyed a great city view from the 15th floor. They also offer slippers and pajamas, though the pajamas didn’t fit me. The AC works well, but it does take a little time to fully cool the room. Despite the hotel being fully booked the week I stayed, I barely saw or heard other guests, making it a peaceful and comfortable stay. I also want to highlight the excellent customer service. Before my trip, I reached out to ask about early check-in since my flight landed at 5:30 AM. Check-in is normally at 3 PM, so we booked the night before to ensure our rooms would be ready and hotel made sure both reservations were under the same room so we didn’t have to switch rooms. They kept their promise, and when we arrived around 7 AM, the front desk had all three of our room reservations ready. The check-in process was quick and easy. The location is very convenient. Within walking distance are multiple convenience stores—7-Eleven, Lawson, and Family Mart. The train station is only about two blocks away and is connected to a mall with plenty of major shops. From Kashiwa Station, takin"

"This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!"

"Clean, nice public bath, good service "

"Great hotel with a nice relaxing breakfast."

"シャワーが素敵。朝食満足。"

"Hotel staff were very nice, room was clean. The only comment would be the step from shower to living room was a tall step for my 89 year old mother."