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SuperHotel Saitama Kawagoe

3.0 star property
Travelers find tranquility in a genuine Japanese onsen experience, while practical services like dry cleaning and luggage storage keep vacation logistics simple

Choose dates to view prices

SuperHotel Saitama Kawagoe offers a retreat with an indoor mineral hot spring to soak away travel tension. Enjoy hassle-free exploring with amenities like dry cleaning/laundry service, luggage storage, and complimentary self-parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Non Smoking

Desk, soundproofing, free WiFi, bed sheets

Standard Room, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Room, Non Smoking

Desk, soundproofing, free WiFi, bed sheets

Super Room, Non Smoking

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Extra Room, Non Smoking

Desk, soundproofing, free WiFi, bed sheets

Extra Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Connecting Room, Non Smoking

Desk, soundproofing, free WiFi, bed sheets

Connecting Room, Non Smoking

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Superior Room, Non Smoking

Desk, soundproofing, free WiFi, bed sheets

Superior Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bunk Bed

View all photos for Small Double Room (Non-smoking)

Desk, soundproofing, free WiFi, bed sheets

Small Double Room (Non-smoking)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Kawagoe is home to SuperHotel Saitama Kawagoe. Kawagoehachimangu and Renkeiji Temple are local landmarks, and travelers looking to shop may want to visit Candy Alley and Warehouse District. Looking to enjoy an event or a game? See what's going on at Saitama Super Arena or Belluna Dome. Visit our Kawagoe travel guide
Map
2-31-5 Shintomi, Kawagoe, Saitama, 350-0043

What's nearby

  • Kawagoehachimangu
    4 min walk - 0.4 km
  • Time Bell Tower
    17 min walk - 1.5 km
  • Candy Alley
    19 min walk - 1.6 km
  • Kawagoe Castle
    5 min drive - 2.1 km
  • Kawagoe Hikawa Shrine
    5 min drive - 2.4 km

Getting around

  • Kawagoeshi station
    7 min walk
  • Haneda Airport (HND)
    116 min drive

Restaurants

  • 蒙古タンメン中本
    1 min walk
  • 日高屋
    4 min walk
  • 魚べい
    4 min walk
  • 三ツ矢堂製麺
    4 min walk
  • 川越 大勝軒
    1 min walk

About this property

SuperHotel Saitama Kawagoe

Property highlights
SuperHotel Saitama Kawagoe provides amenities like an indoor mineral hot spring (onsen) and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An elevator, luggage storage, and a vending machine
  • Guest reviews give good marks for the helpful staff
Room features
All 104 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • Flat-screen TVs with Netflix and streaming services
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Superhotel Saitama Kawagoe
Super Hotel Saitama Kawagoe
SuperHotel Saitama Kawagoe Hotel
SuperHotel Saitama Kawagoe Kawagoe
SuperHotel Saitama Kawagoe Hotel Kawagoe

Frequently asked questions

Is SuperHotel Saitama Kawagoe pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SuperHotel Saitama Kawagoe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at SuperHotel Saitama Kawagoe?

Check-out is at 10:00 AM.

Where is SuperHotel Saitama Kawagoe located?

Situated in Kawagoe, this hotel is within a 15-minute walk of Kawagoehachimangu, Renkeiji Temple, and Syuuntei Old Time Museum. Yamazaki Art Museum and Kitain Temple are also within 15 minutes. Kawagoeshi station is 7 minutes by foot and Kawagoe Train Station is 8 minutes.

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Reviews

SuperHotel Saitama Kawagoe Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 277 out of 520 reviews
Rating 8 - Good. 181 out of 520 reviews
Rating 6 - Okay. 41 out of 520 reviews
Rating 4 - Poor. 9 out of 520 reviews
Rating 2 - Terrible. 12 out of 520 reviews

Reviews

Verified

6/10 Okay

Lauren

Liked: Cleanliness, staff & service, amenities
Nice people and location. Very dark room and bathroom was a bit smelly but clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

david

Liked: Amenities
Has onsen(hot spring) on second floor of hotel. Excellent breakfast. Close to tourist attractions of kawagoe
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Nobutane

Liked: Amenities
Their staffs were very good and their hot spring also good.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Grendel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating. Area around the hotel is clean and organized.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Absolutely amazing hotel. Front desk knew enough english to explain everything and included an English brochure to explain the hotel. The onsen was very nice and easy to access from the hotel. Breakfast was absolutely delicious. Overall amazing experience for the value and would highly recommend going there. 10/10 I would come again
Stayed 1 night in Jan 2024
Verified

8/10 Good

Crystel

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. No frills. Very small rooms
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Yamazaki

Liked: Cleanliness, staff & service, amenities
two stations are near by. there are prenty of restaurants, shoppings, cafes. The hotel itself is neat, clean, and nice hot spring bath. No sauna, no gym. The room I stayed was small but enough for one person to sleep and relax. Big TV screen with Netflix, CS & BS. One issue was not enough parking space in front of the hotel. If it's full, need to park near parking and move the car before 10:30am. (you need to pay after that)
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen was a good feature.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

hector

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wing Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Aug 2023
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to crash for a night
Stayed 1 night in May 2024
Verified

10/10 Excellent

Wei Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast for a short stay. Arrived at 6pm and took the last parking spot so try to check in early as shops close early as well.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kit Kwan Seme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well managed. The location looks a little odd at first but it is actually between the 2 main rail stations, and there are restaurants and even a shopping mall nearby. I always enjoy staying at SuperHotel and this one didn't disappoint.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Scott

Disliked: Amenities
Ok
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

Clean,convenient area Car park is slightly narrow but it is ok.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Andrea

Liked: Property conditions & facilities

Good and nice

Everything nice, good breakfast, highly appreciated multi-plug usb chargers and face products. The only downs: no plug in the bathroom for shaving and public bath closes too early.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 2 nights in May 2024
Verified

10/10 Excellent

NAOKI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Sep 2024
Verified

8/10 Good

King Him

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kawagoe-ing back here for sure!

The hotel has a fresh, clean but cool vibe with its eco-friendly theme. The evening male receptionist was nice and efficient. The room had everything I needed to have a comfortable stay, the multi-plug adapter was a big help. A dip in the relaxing onsen was a great way to end a fun day exploring the little Edo town. Breakfast was superb! The staff observed all safety protocols to ensure that guests are protected. Over-all, I had a wonderful time. I will choose this hotel when I come back.
Stayed 1 night in Jan 2023
Verified

4/10 Poor

Lincoln

Disliked: Amenities
The rooms were small. Very small. You can’t move around in there. Good thing we only stayed for 1 night. We stayed there to check out the old town. Waste of time. It’s basically about 2 blocks of stores and food was really bad. We tried the dango from 2 vendors and the ones at 7-11 are much better. Stay way from this area. We wasted a day here.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

SHINTARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応が素晴らしかった。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ヨシタカ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場借りられてとても便利でした。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

明子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが丁寧に接してくださいました。 近くに、小江戸川越など観光地も近く、駅と近くとってもお勧めです。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Harutsugu

Liked: Cleanliness, amenities, property conditions & facilities
清掃もよく行き届いていた。 また利用したいホテルです。
Stayed 1 night in Feb 2026