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In-room safe, free WiFi
Flat-screen TV, pay-per-view films
In-room safe, free WiFi
In-room safe, free WiFi

Guest reviews

4.4 out of 5 Excellent
178 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Breakfast Available
Parking Available
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSaitama Super Arena5 min walk
Popular LocationHikawa Shrine16 min drive
Popular LocationOmiya Park19 min drive
AirportTokyo (HND-Haneda)70 min drive

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  • Superior Single Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Large Twin Bed
    More detailsSuperior Single Room
  • Superior Semi Double Room

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Large Twin Bed
    More detailsSuperior Semi Double Room
  • Superior Double Room

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Double Room
  • Superior Twin Room

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Twin Beds
    More detailsSuperior Twin Room
  • Superior Triple Room

    5/5 guest room rating

    Room amenities

    • Sleeps 5
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsSuperior Triple Room
  • Executive Twin Room

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Twin Room

About this area

Saitama

Hotel Metropolitan Saitama-Shintoshin is located in Saitama. Hikawa Shrine and Miyoshino Shrine are local landmarks, and some of the area's activities can be experienced at Saitama Sports Center and Ajinomoto Field Nishigaoka. Looking to enjoy an event or a game? See what's going on at Saitama Super Arena or Saitama Stadium 2002.
Visit our Saitama travel guide
View in a map
Popular Location

What's nearby

  • Saitama Super Arena - 5 min walk
  • Hikawa Shrine - 16 min drive
  • Omiya Park - 19 min drive
  • Omiya Bonsai Art Museum - 19 min drive
  • Saitama Stadium 2002 - 28 min drive

Getting around

  • Saitama-Shintoshin Station - 10 min walk
  • AirportTokyo (HND-Haneda) - 70 min drive

About this property

Hotel Metropolitan Saitama-Shintoshin

3.5-star Saitama hotel in Chuo Ward, walk to Saitama Super Arena
A coffee shop/café, self parking and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 157 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and flat-screen TVs. Other amenities available to guests include free bottled water, hairdryers and safes.
Hotel Metropolitan Saitama-Shintoshin offers 157 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with pay-per-view films.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Saitama hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 3300 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2310 for adults and JPY 1320 for children
  • 1 coffee shop/cafe

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Japanese

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2310 for adults and JPY 1320 for children (approximately)
  • Self-parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
Property registration number 埼玉県さいたま市保健所 第H29-2427号

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Metropolitan Saitama-Shintoshin Hotel
Hotel Metropolitan Saitama-Shintoshin Saitama
Hotel Metropolitan Saitama-Shintoshin Hotel Saitama

Frequently asked questions

Can I cancel my reservation for free at Hotel Metropolitan Saitama-Shintoshin and receive a full refund?
Yes, Hotel Metropolitan Saitama-Shintoshin offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Metropolitan Saitama-Shintoshin cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Metropolitan Saitama-Shintoshin pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Metropolitan Saitama-Shintoshin?
Self-parking is available for JPY 3300 per night.
What time is check-in at Hotel Metropolitan Saitama-Shintoshin?
Check-in begins at 3 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Metropolitan Saitama-Shintoshin?
Checkout is at 11 AM.
Where is Hotel Metropolitan Saitama-Shintoshin located?
Located in Chuo Ward, this hotel is 0.3 mi (0.4 km) from Saitama Super Arena and 2.2 mi (3.6 km) from Omiya Park. Hikawa Shrine and Nack5 Stadium Omiya are also within 3 miles (5 km). Saitama-Shintoshin Station is 10 minutes by foot and Yonohommachi station is 25 minutes.
4.4
Excellent
178 reviews
5 - Excellent
100
4 - Good
62
3 - Okay
12
2 - Poor
4
1 - Terrible
0

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and location
Professional staff. Very courteous
Stayed 12 nights in Feb 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from all personnel. Wish there was a fitness center.
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Stayed 1 night in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It has big bathroom for Japanese standard hotel and shower pressure was good. Breakfast had many selections and it was flavorful. Many Japanese dishes as well, almost as good as staying Ryokan. Staffs were helpful and kind.
Stayed 4 nights in Jul 2019