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Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with a restaurant, steps from Saitama Super Arena

Choose dates to view prices

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Premium bedding, down comforters, pillowtop beds, in-room safe
Cleanliness standards
Exterior
Cleanliness standards
Living area
Hotel Metropolitan Saitama Shintoshin, close to Saitama Super Arena, offers a warm welcome with a coffee shop/cafe and restaurant. Stay connected with in-room WiFi, enjoy luggage storage and dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is P4,184
P4,602 total
Sep 23 - Sep 24

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room

Living area

Executive Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

  • Sleeps 3

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

  • Sleeps 2

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About the neighborhood

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 1 min walk - 0.2 km
  • Omiya Park - 3 min drive - 2.5 km
  • Nack5 Stadium Omiya - 3 min drive - 2.5 km
  • Railway Museum - 4 min drive - 4.1 km
  • Saitama Stadium 2002 - 11 min drive - 9.9 km

Getting around

  • Saitama-Shintoshin Station - 2 min walk
  • Haneda Airport (HND) - 79 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪カレー食堂 心 - ‬4 min walk
  • ‪舎鈴 - ‬1 min walk
  • ‪健康中華 青蓮 - ‬4 min walk
  • ‪そじ坊 - ‬4 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

Hotel near Saitama Super Arena
Located close to Nack5 Stadium Omiya and Omiya Park, Hotel Metropolitan Saitama Shintoshin provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. The on-site restaurant, カフェ クロスヤード, offers breakfast, lunch, and light fare. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • ATM/banking services, an elevator, and a vending machine
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 157 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with toilets with electronic bidets and free toiletries
  • LED light bulbs, refrigerators, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Self parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

Is Hotel Metropolitan Saitama Shintoshin pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropolitan Saitama Shintoshin?

As of Sep 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Saitama Shintoshin on Sep 23, 2025 start from P 4,183.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropolitan Saitama Shintoshin?

Self parking is available for JPY 3300 per night.

What time is check-in at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitan Saitama Shintoshin?

Check-out is at 11 AM.

Where is Hotel Metropolitan Saitama Shintoshin located?

Located in Chuo Ward, this hotel is within 2 mi (3 km) of Saitama Super Arena, Nack5 Stadium Omiya, and Omiya Park. Railway Museum and Omiya Bonsai Art Museum are also within 3 mi (5 km). Saitama-Shintoshin Station is only a 2-minute walk and Yonohommachi Station is 24 minutes.

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Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 472 out of 697 reviews
Rating 8 - Good. 185 out of 697 reviews
Rating 6 - Okay. 28 out of 697 reviews
Rating 4 - Poor. 5 out of 697 reviews
Rating 2 - Terrible. 7 out of 697 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Shoko

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Po Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to train station and shopping malls
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great experience with excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic access for Billie EIlish's HMHAS tour at Saitama Super Arena. With a 7-Eleven & Lawson right across the public square, ticket collection was super easy and the train station is literally next door. The room was perfect for a short concert stay, and the breakfast buffet was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for several nights. Nice hotel room. Conveniently located near shopping and train station.
Stayed 4 nights in May 2025

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station. Breakfast is served until 10am so you can relax. The buffet is very delicious. There are no steps in the bathroom. Quiet. The only view from the window was the building in front of me. It was a bit difficult for a 4-day stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for attending events at Saitama super arena.
Stayed 1 night in Feb 2025

8/10 Good

Sherwin Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

I attended an event at the super arena. Absolutely amazing location for train station and event.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to the hotel earlier than check in time, but the staff was accommodating with holding my bag's until check in time. When I arrived to check in they already had my bags put into my room for me. So many more things the staff did, but I must say the experience was just awesome. I wish there was a six star rating because this hotel deserves it. From the room, to the breakfast, to the service, and definitely the staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Room was very clean and all amenities were provided in the room. Very good location, the hotel is closed to the train station, cocoon city malls, convenience stores and many restaurants. Front desk and restaurant staffs were very polite and helpful. We will definitely book this hotel again on our next trip to Japan! ❤️
Stayed 4 nights in Feb 2025

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new and safe hotel. Direct access from the station.　There are no steps in the bathroom. The basic makeup kit was very helpful. The staff were very kind. The breakfast was delicious and beautiful. It was served until 10am so there was no stress. I would like to stay here again if I have the opportunity. Thank you.
Stayed 2 nights in May 2025

8/10 Good

AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さいたまスーパーアリーナのイベントに行くのに、凄く便利でした。
Stayed 2 nights in Sep 2025

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities
何度か利用しています。部屋は清潔感があり過ごしやすいです。駅前ですが電車の音は全く気になりません。一番のお気に入りは朝食でとても美味しいです。野菜をふんだんに使ったおかずや県産の和紅茶が楽しめます。
Stayed 1 night in Sep 2025

8/10 Good

YUMA

Liked: Cleanliness, staff & service, property conditions & facilities
1泊でしたが、快適に過ごせました
Stayed 1 night in Sep 2025

10/10 Excellent

Kodai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切でした。 部屋も綺麗、眺めもよし。
Stayed 1 night in Aug 2025

10/10 Excellent

Amrita-rium

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chizuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice, cozy hotel. It’s pretty close to the Saitama Sin Toshin Station and Saitama Arena. It’s very convenient.
Stayed 1 night in Aug 2025

2/10 Terrible

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
さいたまスーパーアリーナでフェスがあったので利用しました。朝9時に着いたけれど荷物を預かってもらいチェックイン手続きも先に済ませてもらえました。終演後、ホテルのビルにいろんなお店が入ってたので夕飯も近くで取ることができてありがたかったです。ホテルの室内はとても綺麗でゆっくり過ごすことができました。朝食もいろんな種類があってとても美味しかったです。また伺いたいと思いました。
Stayed 1 night in Aug 2025

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングのクオリティに満足しました。
Stayed 1 night in Aug 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周囲にはなんでも揃っていて、大変便利でした。 スタッフの方の対応も親切でした。
Stayed 1 night in Aug 2025

6/10 Okay

yukari

Liked: Staff & service, amenities, property conditions & facilities
たまたまかと思われますが、前の方のゴミがゴミ箱にあったままだったのと、排水が悪いようでシャワー時にくるぶしまでたまったままで節水の為に止めながらでしたが常に溜まったままでした。
Stayed 1 night in Aug 2025