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Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with a restaurant, steps from Saitama Super Arena

Choose dates to view prices

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Living area
Cleanliness standards
Cleanliness standards
Hotel Metropolitan Saitama Shintoshin, close to Saitama Super Arena, offers a warm welcome with a coffee shop/cafe and restaurant. Stay connected with in-room WiFi, enjoy luggage storage and dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is P4,432
P4,876 total
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin Room

Living area

Executive Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Semi Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Triple Room

  • Sleeps 3

View all photos for Executive Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Twin Room

  • Sleeps 2

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Single Room

  • Sleeps 1

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About the neighborhood

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 1 min walk - 0.2 km
  • Omiya Park - 5 min drive - 2.5 km
  • Nack5 Stadium Omiya - 5 min drive - 2.5 km
  • Railway Museum - 6 min drive - 3.5 km
  • Saitama Stadium 2002 - 16 min drive - 8.4 km

Getting around

  • Saitama-Shintoshin Station - 2 min walk
  • Haneda Airport (HND) - 79 min drive

Restaurants

  • ‪カレー食堂 心 - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪EXCELSIOR CAFFÉ - ‬2 min walk
  • ‪ロッテリア - ‬1 min walk
  • ‪舎鈴 - ‬1 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

Hotel near Saitama Super Arena
Located close to Nack5 Stadium Omiya and Omiya Park, Hotel Metropolitan Saitama Shintoshin provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. The on-site restaurant, カフェ クロスヤード, offers breakfast, lunch, and light fare. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • ATM/banking services, an elevator, and a vending machine
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 157 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with toilets with electronic bidets and free toiletries
  • LED light bulbs, refrigerators, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Self parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

Is Hotel Metropolitan Saitama Shintoshin pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropolitan Saitama Shintoshin?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Saitama Shintoshin on Nov 26, 2025 start from P 4,432.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropolitan Saitama Shintoshin?

Self parking is available for JPY 3300 per night.

What time is check-in at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitan Saitama Shintoshin?

Check-out is at 11 AM.

Where is Hotel Metropolitan Saitama Shintoshin located?

Located in Chuo Ward, this hotel is within 2 mi (3 km) of Saitama Super Arena, Nack5 Stadium Omiya, and Omiya Park. Railway Museum and Omiya Bonsai Art Museum are also within 3 mi (5 km). Saitama-Shintoshin Station is only a 2-minute walk and Yonohommachi Station is 24 minutes.

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Reviews

Hotel Metropolitan Saitama Shintoshin Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 487 out of 718 reviews
Rating 8 - Good. 191 out of 718 reviews
Rating 6 - Okay. 28 out of 718 reviews
Rating 4 - Poor. 5 out of 718 reviews
Rating 2 - Terrible. 7 out of 718 reviews

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025

8/10 Good

ChinChun

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. Service was friendly. Overall good experience. But I feel the room ventilation is not very good, kind of stuffy. I kept sneezing after entering the room and I don't have nasal allergy. Could be due to the carpet. May be better to replace carpet with simple flooring.
Stayed 2 nights in Oct 2025

8/10 Good

Hisaaki

Convenient location, being right at the JR station.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station. Breakfast is served until 10am so you can relax. The buffet is very delicious. There are no steps in the bathroom. Quiet. The only view from the window was the building in front of me. It was a bit difficult for a 4-day stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

I attended an event at the super arena. Absolutely amazing location for train station and event.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new and safe hotel. Direct access from the station.　There are no steps in the bathroom. The basic makeup kit was very helpful. The staff were very kind. The breakfast was delicious and beautiful. It was served until 10am so there was no stress. I would like to stay here again if I have the opportunity. Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Good price 👍
Stayed 2 nights in Sep 2023

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Metropolitan Saitama Shitoshin

The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Stayed 1 night in May 2024

10/10 Excellent

Hidemi

Liked: Amenities
エアコンは適温設定して頂いてありがたかったです。 朝食はフルーツも適度にあり、和洋食そろっていてどんな方でも満足できると思いました。個人的にはとろろが少量で用意されていてとても良かったです。 また利用したいです。
Stayed 1 night in Oct 2025

8/10 Good

SHIGEKI

Liked: Cleanliness, staff & service, property conditions & facilities
とても快適に過ごすことができました
Stayed 2 nights in Oct 2025

8/10 Good

Babor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt am Bahnhof gewesen was sehr praktisch war. Schönes sauberes Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

CHIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆様のご対応がとても丁寧で、空きがあるお部屋にご配慮いただき、移していただきました。 おかげさまで快適に過ごすことができ、大変満足しております。
Stayed 1 night in Oct 2025

10/10 Excellent

志乃

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンビニも同じ建物にあり、駐車場も利用できて良かったです。 駅が目の前で、電車がお部屋から見えて子どもは、大興奮でした。
Stayed 1 night in Aug 2025

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室はとても清潔でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
立地が素晴らしく、時間外のチェックインに
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても清潔な客室で大満足です。
Stayed 1 night in Sep 2025

8/10 Good

AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さいたまスーパーアリーナのイベントに行くのに、凄く便利でした。
Stayed 2 nights in Sep 2025

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities
何度か利用しています。部屋は清潔感があり過ごしやすいです。駅前ですが電車の音は全く気になりません。一番のお気に入りは朝食でとても美味しいです。野菜をふんだんに使ったおかずや県産の和紅茶が楽しめます。
Stayed 1 night in Sep 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 4 nights in Aug 2025

8/10 Good

YUMA

Liked: Cleanliness, staff & service, property conditions & facilities
1泊でしたが、快適に過ごせました
Stayed 1 night in Sep 2025

10/10 Excellent

Kodai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても親切でした。 部屋も綺麗、眺めもよし。
Stayed 1 night in Aug 2025

10/10 Excellent

Po Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to train station and shopping malls
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic access for Billie EIlish's HMHAS tour at Saitama Super Arena. With a 7-Eleven & Lawson right across the public square, ticket collection was super easy and the train station is literally next door. The room was perfect for a short concert stay, and the breakfast buffet was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chizuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice, cozy hotel. It’s pretty close to the Saitama Sin Toshin Station and Saitama Arena. It’s very convenient.
Stayed 1 night in Aug 2025