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"My favourite thing about the stay was the view. We had booked the mountain view and it just so happened that the day had clear skies which meant a fantastic view of Mt. Fuji. Staff was very friendly and spoke good enough English to get us settled in. The room itself was very clean and spacious. Our stay included breakfast and the food was amazing. Buffet style breakfast ensured we had enough food to give us energy to visit neighbouring shrines in the area. The cheap bike rentals was also an added bonus. Usually they’re expensive by the station but at the Hotel it was 500 yen for 3 hours if I’m not mistaken. There is a lady who works the gift shop and I’d like to say she was very welcoming and thoughtful. She helped with forwarding our luggage to the next hotel and gave us tips about our next location. She waved us goodbye as we left the hotel. Overall, amazing stay. Food is great, staff is amazing, the view is stellar."

"The view is wonderful. Staff are nice and helpful, he suggested us a secret "

"Great stay , plus the free breakfast and free shuttle bus to the station. Will definitely come back again. Staff are very polite and helpful. "

"The view of Mt Fuji, no fuss check in and check out, warm, clean. "

"Hotel is in a beautiful location. Parking is included which was great because we drove from Tokyo. Staff were friendly. There was tea/coffee available 24/7 and a microwave, with sitting area that we used to for our dinner. "

"Great service and amenity "

"very goooooood"

"The experience of our stay was AMAZING it is the high light of our trip to japan recommend staying there. the resort is modern and luxurious. the staff are kind and welcoming the service and hospitality was exceptional . room (lodge) size is big with view of mount fuji. the facilities areas (cloud area) is lovely and cozy with bonfire and indoor fireplace we enjoyed hanging out there. the resort offered various activities that i recommend booking in advance (pizza making, hiking, canoe, electric bike and other activities) we also booked breakfast box that is in room breakfast recommend booking it in advance. and we had dinner in there restaurant (La carte) which was lovely. we will stay again for our next japan trip."

"The best hotel I have ever stayed during vacation. I will definitely come back when I visit Fuji mountain again. "