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"The service is so good I like the frontdesk that the girl"

"Spacious room, convenient location to access several sightseeing places. "

"The morning buffet was good and the parking practical."

"Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff. "

"near estation y restaurenate. "

"Great hotel and friendly staff"

"Location of property is convenient to everything you need to enjoy your vacation. "

"No wifi inside the room! How come? No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking! "

"Excellent breakfast buffet."

"good enough as a business hotel."

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"Terrific hospitality, made us feel right at home before it was even time to check in. Worth every penny."

"OK"

"great location and good breakfast included. coffee and apple juice are available all day at the lobby. draw back could be the air conditioner that cannot be adjust and the room is a bit old."