Hotel Buena Vista combines comfort with practicality in its central business district location. Travelers can dine at any of the four on-site restaurants, grab coffee at the café, and take advantage of dry cleaning services after a busy day exploring or working.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Free WiFi
Restaurant
Parking available
Business services
Bar
The current price is P3,850
P3,850
P4,658 total
Jun 16 - Jun 17
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Consider a stay at Hotel Buena Vista and take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
An elevator, luggage storage, and a front-desk safe
A computer station, 2 meeting rooms, and a 24-hour front desk
Room features
All 190 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and safes.
More amenities include:
Bathrooms with toilets with electronic bidets and shower/tub combinations
Children's slippers, electric kettles, and heating
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 2100 for adults and JPY 1430 for children
Self parking fee: JPY 1100 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Frequently asked questions
Is Hotel Buena Vista pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Buena Vista?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Buena Vista on Jun 16, 2026 start from P3,850, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for JPY 1100 per night. Limited spots are available.
What time is check-in at Hotel Buena Vista?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Buena Vista?
Check-out is at 11 AM.
Where is Hotel Buena Vista located?
Located in the heart of Matsumoto, this hotel is within 1 mi (2 km) of Zenkyuin Temple and Matsumoto Castle. Fukashi Shrine and Matsumoto Timepiece Museum are also within 10 minutes. Matsumoto Station is 11 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
9.2
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 378 out of 668 reviews
10 - Excellent
378
Rating 8 - Good. 223 out of 668 reviews
8 - Good
223
Rating 6 - Okay. 46 out of 668 reviews
6 - Okay
46
Rating 4 - Poor. 12 out of 668 reviews
4 - Poor
12
Rating 2 - Terrible. 9 out of 668 reviews
2 - Terrible
9
Reviews
Verified
10/10 Excellent
Simon
Jan 28, 2026
Liked: Cleanliness, staff & service, amenities
Amazing hotel and amazing staff. The bell desk was so helpful in shipping our skis. Kept on coming back to this hotel.
The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful.
Cameron
Stayed 1 night in Oct 2025
Verified
8/10 Good
Choon Feng
Sep 19, 2025
Liked: Cleanliness, staff & service
Good breakfast spread.
Great breakfast buffet spread, is a big hotel for hosting events, many restaurants within hotel. Rooms are slighty retro as can seen from the embeded radio clock beside bed, but clean.
Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet.
david
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
William
Jan 29, 2024
I love this property and stay here frequently. Well situated comfortable and fairly priced
The staff are great. Professional and courteous and the breakfast was delicious
Stayed for one night in Matsumoto while doing a round trip on a JR East pass. The hotel isn't too far from the station, they even offer a free shuttle. The hotel is somewhat aged but very well kept, with great level of service.
Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff.
We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger.
Buffet breakfast was superb.
Pleasant staff. Lovely lobby with delicious desserts. Beds were a bit hard for my liking but that is a personal preference; our friends liked them. Small rooms but typical. Had nice shower. Town is not as tourist friendly as other areas so plan ahead for meals; many places don’t seat foreigners unless you are invited. We are convenience store foods. The American Burger restaurant seated us at lunch though. The castle is amazing and the mountains are spectacular.
Great accomodation in executive floor except for 7am noisy vacuum cleaner in front of the room. I checked in very late with great hospitallity, and wanted to sleep until late checking out previllege with executive floor.