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Hai Au Boutique Hotel & Spa

3.0 star property
Travelers cool off in the outdoor pool with loungers and umbrellas, explore Hoi An's ancient streets, then return to this peaceful retreat.

Choose dates to view prices

Hai Au Boutique Hotel & Spa sits in the heart of Hoi An City Centre, offering a quiet escape from sightseeing. Guests can swim in the outdoor pool, book body wraps and massages at the spa, or walk to Hoi An Market to experience local culture.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is P1,108
P1,256 total
includes taxes & fees
Jun 5 - Jun 6
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 250000.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hai Au Boutique Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hai Au Boutique Hotel & Spa?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hai Au Boutique Hotel & Spa on Jun 5, 2026 start from P1,108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hai Au Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Hai Au Boutique Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hai Au Boutique Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hai Au Boutique Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hai Au Boutique Hotel & Spa located?

Located in Hoi An City Centre, this spa hotel is within a 10-minute walk of Precious Heritage Art Gallery Museum and Central Market Hội An. Tran Duong House and Assembly Hall of the Chaozhou Chinese Congregation are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 229 out of 443 reviews
Rating 8 - Good. 159 out of 443 reviews
Rating 6 - Okay. 41 out of 443 reviews
Rating 4 - Poor. 9 out of 443 reviews
Rating 2 - Terrible. 5 out of 443 reviews

Reviews

Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
The room was a very good size and very clean. The hotel is within a short walk of all major attractions and is in a safe area. Hing and Helen and their staff could not have been more helpful or welcoming.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here. A jewel! Excellent location. Awesome garage parking. Awesome staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay Helen and Hien (sorry if i spelt that wrong) are fantastic so friendly always greeted with big happy smiles they couldn't do enough for me thank you so much i will be back for a longer stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool good
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amazing Pho and fresh squeezed orange juice in the morning. We enjoyed the pool and how close this hotel was to everything. Our room was a little smelly from the bathroom, so hoping this gets worked out because everything else was wonderful about our stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and very friendly staff.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the hotel was very close to restaurants and boutiques
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Huy

Liked: Cleanliness, amenities
Great hospitality!
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but most buildings in Hoi Ann affected by rising dampness.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't have a good stay here , rooms very not sound proof so you could hear noise from next buildings and other guests. The only good thing about hotel is it's location and breakfast .
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile. Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good . not too expensive.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Good friendly people
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rafraîchissement svp

Le personnel est très aidant. Nous sommes à notre troisième réservation à cet hôtel. Mais je dois dire que cet hôtel a besoin de rafraîchissement. Un peu de peinture. Cet hôtel est très bien situé. Nous l’aimons bien
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel a besoin un peu de rafraîchissement,d’amour. Mais le personnel est aidant et sympathique
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Josefin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otroligt litet mysigt hotell strax utanför gamla stan. EXTREMT trevlig personal och väldigt tillmötesgående, smidigt med kontakt via whatsapp under vistelsen och hjälpte till med resa till flygplatsen och lokala tips. Kommer definitivt bo här igen om vi kommer tillbaka!
Stayed 1 night in Dec 2023
Verified

6/10 Okay

kunio

朝食のレパートリーが少なくて、残念でした。
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Heinz

Disliked: Cleanliness, staff & service, property conditions & facilities
Khách sạn ok, vị trí gần trung tâm, phòng tương đối. Tuy nhiên nhân viên LỄ TÂN RẤT THÔ LỖ, KHIẾM NHÃ,.. với khách. Nhất là cô lễ tân Hellen, dù biết khách đã có vợ nhưng vẫn cố tình lấy thông tin liên lạc và nhắn tin lẳng lơ, làm phiền khách. Thật chẳng ra làm sao!!!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour au Hai Au Hotel

Excellent séjour avec un personnel compétent et très agreable comme Kidd le receptionniste. Le petit dejeuner était tres bon et avec beaucoup de choix. Nous reviendrons dans cet hôtel
Stayed 4 nights in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
設備は古いが部屋は綺麗にされている。 スタッフは皆若く笑顔で接客してくれます。 朝食もそこそこ種類があり満足でした。 旧市街にも近く便利でした。
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities

Bien

En general todo muy bien. El desayuno muy bueno. El staff muy servicial. Te ayudan con todos los tours o arriendo de bicicleta o moto. Lo único no tan bueno, al menos de la habitación que nos dieron a nosotros (208), es que hay mucho ruido en las mañanas (suenan teléfonos, portazos, gritos de la gente que hace aseo, hasta un gallo nos cantaba en el oído!).
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

MCC

Liked: Staff & service, amenities, property conditions & facilities
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
Stayed 4 nights in Sep 2019