Cross Ash Hotels

"From the moment we arrived we were made to feel welcome. Reception was clean and spacious, and check-in was so easy as we had checked in remotely before arrival. Our room (junior suite) was huge and really well equipped. Really comfy bed and an amazing nights sleep. Breakfast was delicious and plentiful. Watch out for the coffee - it’ll definitely wake you up! We stayed for lunch after che out and we weren’t disappointed. Food was lovely - thank you chef. If I had to find a negative to my stay it would be that we were advised that the garden suites below have fire pits and therefore to make sure the outer doors were shut. However, no-one mentioned to make sure that the vents on the side windows were closed. We didn’t notice that the vents were open so came back to find the room smelling of smoke. A small omission, but it could make all the difference. I must say that the team at Parkway are wonderful. All our interactions with staff were wonderful. Really efficient and friendly and very very helpful. We will be booking again on our next trip to Wales. "

"Very friendly and helpful staff. Food in restaurant very good. Excellent value for money. It's being refurbished and this does need to continue, as some parts are a bit 'tired', though still very clean. Main criticism would be the lighting - mis-matched and dull lighting in the bedrooms, would be an easy fix. Would definitely recommend though, given excellent value for money and great food."

"Clean room good amenities staff v helpful staff"

"Excellent location right my the M4 if traveling East or West, very clean throughout, housemaid every day ensuring your room was spotless on return after a long day. Excellent facilities on site, the casa restaurant and bar served good food and drinks. All the staff I encountered are first class. Paid parking every night is what most hotels do now these days. But very secure. Excellent rates per night, would not hesitate staying here again. "

"Our room was massively spacious and included everything we needed. The grounds are beautiful and well maintained. Breakfast buffet enjoyable and had a lovely time at the spa, staff all seemed very happy and taken care of "

"Had a single room which had been recently refurbished. Very nice room. Perfect for my stay. Good location right in the centre. Staff very helpful"

"Had a lovely stay, bed was so comfortable, room was spotless. Staff friendly and nice to have a bar, after 5 hours driving. Breakfast was lovely full English buffet and plenty of cereal, pastries, yogurt etc. would definitely stay again "

"Good room, great location, amazing staff. Food was outstanding. Top stay "

"Above average across the board for a country pub, nothing to complain about at all. The room was big enough. It was clean and well maintained. Breakfast was better than most if you like a freshly cooked one, not so great if you prefer continental. Staff , particularly the older ones were attentive."