Cottered Hotels

"Unfortunately the air conditioning in the bedroom did not work, temperature was 22-23.5 degrees. It was very difficult to sleep at night as hot air blown through system and I was exhausted after my stay. In the business events area temperature reached 24 degrees during the day and it was very uncomfortable. There are no windows which can be opened. The room service meals were delivered, first evening the bread was so hard it was completely unbreakable, it had possibly been microwaved and could not be eaten. I ate the food as no other option but could not recommend it. The reception staff were friendly and helpful. Unfortunately there are clearly issues with the building which need to be addressed."

"Very clean and convenient to airport. Great shuttle "

"Room was beautiful "

"Modern hotel, very clean, quiet despite being next to the train station. Staff were very friendly too."

"Great room but a little expensive but I guess they have the monopoly being so Close by Breakfast was good also plenty choice "

"Nice staff and very understanding. However, some rooms need to be fixed. The noise during the day is painful. The breakfast is also a bit expensive, especially for someone who doesn't eat much during breakfast. Overall, it was a nice time (7/10)"

"Food menu on website did not match reality. The prices had also changed, in some cases more than 10% Lots of new staff who were not knowledable, helpful or some were not even very polite. Service in the Restaurant was very poor. Long wait times. Eventually got a table, but then sat waiting for a menu and then to order. The menu now on offered is a lot worse than previous menu."

"The bed was far too small - I didn't get a decent night's sleep there due to that. There was a power socket on only one side of the bed - very inconvenient. The wi-fi was very good but very fiddly to connect to. We were charged to park there - this is just grasping. The single lift was glacially slow. The staff were all very helpful and pleasant apart from the woman on reception when we checked out - she was abrupt to the point of rudeness."

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "