Hotels with Swimming Pool in Cottered, Buntingford

"Unfortunately the air conditioning in the bedroom did not work, temperature was 22-23.5 degrees. It was very difficult to sleep at night as hot air blown through system and I was exhausted after my stay. In the business events area temperature reached 24 degrees during the day and it was very uncomfortable. There are no windows which can be opened. The room service meals were delivered, first evening the bread was so hard it was completely unbreakable, it had possibly been microwaved and could not be eaten. I ate the food as no other option but could not recommend it. The reception staff were friendly and helpful. Unfortunately there are clearly issues with the building which need to be addressed."

"Food menu on website did not match reality. The prices had also changed, in some cases more than 10% Lots of new staff who were not knowledable, helpful or some were not even very polite. Service in the Restaurant was very poor. Long wait times. Eventually got a table, but then sat waiting for a menu and then to order. The menu now on offered is a lot worse than previous menu."

"Really good breakfast options, healthy food plus lovely fry up."

"Never ate the breakfast. Room was clean. Staff was fine. Nothing extra great or extra bad. "

"Very convenient. Clean, and with helpful staff. However, the in my room did not work, nor did the bedside low lights (so the only options were full lights or no light at all) and there were no plug sockets near the bed, only USB ports. "