Family friendly Hotels in Costa Mujeres, Quintana Roo

"Bathroom was ancient and no towels in gym. Stayed at cheaper resorts that gave bottles of water too. Denied entrance to restaurant for no cover up when wearing a swim dress. Too many rules and restrictions."

"It will be noisy most of the time at the pool. The beach area is quieter, but small and with lots of boat traffic. The room was lovely and clean, and the food and restaurant service excellent."

"Dated hotel. Very dated. Sloppy paint jobs. Caulk in bathroom needed to be removed and replaced. Mirror in bathroom peeling. Larger pool had murky looking water. I’ve been to Cancun a few times and I really was disappointed with the state of the facility. What I would say is that the wait staff at the buffet was amazing one of their names was Raul."

"Very nice place with friendly and polite staff, a lot of entertainment and very good restaurants all inclusive. I enjoyed this time and recommend to anyone."

"Great amenities, food and bedding "

"Equipe muito educada e atenciosa."

"Property and house staff were perfect, but we had a problem w security issue, my daughter purse with phone inside disappeared from a swimm up bar edge around 5pm. We traced the phone and was showing that was still there till 10.15 pm when cleaners left the pool. Then we saw it was on the move, security was still telling us that we will get it tomorrow in lost and found, but 15 min later when traced phone and showed up outside the main gate, then we run with security to check who have it. They catch the worker with my daughter phone, they talk to him for 10 min and let him go home. Im upset becouse when we could find her phone faster, nobody from security was interested helping until we pointed that our phone is outside the property. We spent almost 5 hours to find it ourselves around the pool area and, if we didn't run to the outside bus station to get it, we will never had this phone back. "