Corasol Hotels near Playa del Carmen

"On our first day, right after arrival, we went to the beachside restaurant. Unfortunately, the food selection was very limited, and most of the dishes were cold and low quality. When we got to our room to rest, we were very disappointed to find multiple large, clearly visible stains on the bed sheets and pillowcases. This was quite upsetting, especially as a first impression. We contacted Expedia and even requested to change our hotel, but that request was not approved. However, the front desk provided us with another room, which was noticeably better. Overall, the food quality throughout our stay was below average. Most dishes were either cold or overcooked. On a positive note, the majority of the staff were kind and friendly, with only a couple of exceptions, which didn’t significantly affect our experience. The hotel environment and natural surroundings were beautiful and definitely one of the highlights of the stay."

"I recently stayed at Xcaret in Riviera Maya and would rate the experience 3 out of 5 stars. The staff was generally friendly and helpful throughout the stay, with one exception—checkout. Unfortunately, the gentleman assisting us didn’t say a word or ask how our stay was, which felt like a missed opportunity to leave a positive final impression. The rooms were pretty average, but to be fair, we didn’t spend much time in them beyond resting and sleeping. The real highlight of the trip was the activities. There was plenty to do—cenotes, kayaking, snorkeling, and even seeing exotic animals. Those experiences made the trip memorable. Food, however, was a bit disappointing. Most of it was very average, and to make matters worse, several restaurants require reservations that we were told need to be made up to six months in advance. We were able to get into Xin Gao due to a cancellation, but unfortunately, the meal didn’t live up to expectations. My pork filet was tough and dry, and the rest of my family’s meals were just okay. One thing to note—the resort is massive. Bring comfortable walking shoes! That said, I actually enjoyed walking around and exploring the property, so that was a plus. Overall, we did have a good time thanks to the activities and atmosphere, but there are definitely areas—especially food and reservation access—that could be improved. Give all guests at least 1 reservation everyone deserves that at minimum. "

"Great food!!!!"

"Very good family oriented resort "

"Clean, safe, friendly. Beds are a bit hard. "

"Great stay, but would not recommend “platinum.” It is not worth the extra money. I have been to other properties where paying the extra gets you much more. "

"So amazing! Wouldn’t change a thing! Highly recommend!"

"Rooms were super spacious and comfortable, with all necessary amenities, and the staff go beyond the expectations to ensure you have a good stay. They even called the room to check in on us and remind us of the available options for room service, from different pillows to 24h service for food or drinks."

"Primero el sistema de restaurantes muy limitado en horarios y siempre lleno para reservar o simplemente cerrado , el último día no tuvimos WI FI "