Colonos Cuzamil Hotels near Cozumel

"Okay"

"The staff is wonderful and very friendly. We did not know it was a timeshare property when we booked our vacation, so they tried to get us to join. We also had to move rooms because it was a timeshare. "

"Yes there was activities for the whole family "

"Everything"

"The rooms smell so bad of mold."

"Coffee was terrible even the one we bought! They didn’t mop the hallway floors, we were there for 4 days and the floors stayed dirty. Food was gross drinks are gross syrup tastes like chemicals. The first room they gave us was full of mold it smelled so bad they moved us rooms to a side where they were remolding they started demo at 6 am and it smelled like acetone. The beds were small and hard definitely do not recommend."

"Rooms were average. There were no towels in our room the first day so we had to request them from the front. There is virtually no service at any of the meals especially breakfast or lunch at the buffet. At dinner, we were lucky to get excellent service from Miguel. The bartender by the pier was always great and so were the towel team by the pool. The store/pharmacy inside the hotel is a rip-off but you pay for the convenience. You can also walk 10 minutes for more stores if you need something that would undoubtedly be less of a rip off. We enjoyed borrowing the snorkelling gear from the resort and did so most of the days. Overall, I believe it’s a place to be if you enjoy snorkelling or water activities like scuba diving and not so much focussed on resort services. "

"Make sure the itinerary is received by the concierge"

"The only down side of this property was the food was just fair."