Colonia San Gervasio Hotels near Cozumel

"Buffet options are often average at best and require identification of items that deserve further attention"

"First off I want to say that I had a wonderful time. The property is beautiful and the food was amazing. I stayed here with my grandma for a week and we had a blast. I gave the hotel 4 stars because there were a lot of things that could have been better. The first night we checked into our ocean view room and I couldn't see the ocean at all. I was very disappointed especially with the extra cost I paid to have that and to be in an "elite room". Really all I wanted was the ocean view. Luckily I called them and they moved us to the far end and up 2 floors which allowed us to have an actual video so they made that better and I appreciated that. There was a bug problem in the new room however, we had 2 cockroachs and tiny little bugs. We called them and they sprayed the room and got rid of them. Another thing that was odd was the layout of the room, which they had no control over obviously but it was a strange layout if you aren't staying there as a couple. The tub is in the middle of the room and there is no door to have any privacy when you are showering or in the tub. It's not an adults only hotel so that was disappointing. The last riu palace resort we stayed at was absolutely amazing and the room was huge and definitely a better layout. But again, these things were small issues and the hotel worked very hard to fix it. I would stay here again and thought everyone was super nice. "

"We truly enjoyed our stay. Beautiful Resort, friendly staff, everything was amazing!! We’ll definitely be back!! "

"Loved staying here! Staff was friendly, everything was clean, and the location worked well for us. Our room was larger than expected. The food was good for an AI. The snorkeling pool had a great variety of fish to see while we were there. "

"We had a garden view room & it was lovely hearing the birds chirping! Palm trees for the view! The staff were always friendly & helpful. The rooms were cleaned by 10:00 daily. The food choices are good & there are many options within walking if you don’t want what’s at the resort. This was our second time staying at Grand Park Royal. "

"We enjoyed our time at this Riu. Staff was helpful and kind, enjoyed the amenities and food was good. Walking distance to beach or golf carts available to take you. Loved the beach area "

"Had an amazing time!"

"My husband and I were there for 6 nights and we could not have picked a better spot. You are in the heart of Playa at this hotel! Roof top pool/bar is awesome! Staff was great! Rooms were perfect! We would 100% come back. "

"Lovely pools, and children's areas. Sadly if you're an ocean swimmer, the beach is no good."