The Hilton Garden Inn San Jose Airport City Mall offers a convenient retreat near shopping. Guests love the helpful staff and practical amenities like free in-room WiFi and coworking spaces. The outdoor pool area provides a refreshing spot to unwind after a day of activities.
Located in Alajuela, Hilton Garden Inn San Jose Airport City Mall is connected to a shopping center. Juan Santamaria Historical Museum and Museum of Costa Rican Art are cultural highlights, and some of the area's activities can be experienced at Cariari Golf Course and Cariari Bowling Center. Looking to enjoy an event or a game while in town? See what's happening at National Stadium of Costa Rica or Estadio Alejandro Morera Soto. Visit our Alajuela travel guide
Francisco J. Orlich Road, Alajuela, Alajuela
What's nearby
Alajuela Cathedral
3 min drive - 1.8 km
City Mall
1 min walk - 0.1 km
Plaza Real Alajuela
14 min walk - 1.2 km
Juan Santamaría Park
16 min walk - 1.4 km
Central Park
19 min walk - 1.6 km
Getting around
San Antonio de Belen Station
21 min drive
Juan Santamaria Intl. Airport (SJO)
10 min drive
Restaurants
Spoon
2 min walk
Chili’s Grill & Bar
1 min walk
Burger King
3 min walk
Subway City Mall
2 min walk
Rosti
8 min walk
About this property
Hilton Garden Inn San Jose Airport City Mall
Hotel connected to a shopping center
You can look forward to a free roundtrip airport shuttle, a poolside bar, and a grocery/convenience store at Hilton Garden Inn San Jose Airport City Mall. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a shopping mall on site and dry cleaning/laundry services.
You'll also find perks like:
An outdoor pool along with sun loungers and pool umbrellas
Free self parking
Buffet breakfast (surcharge), an electric car charging station, and tour/ticket assistance
Smoke-free premises, a nature reserve, and ATM/banking services
Guest reviews say great things about the breakfast, pool, and helpful staff
Room features
All 149 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Rainfall showers, designer toiletries, and hair dryers
55-inch flat-screen TVs with premium channels
Wardrobes/closets, coffee/tea makers, and daily housekeeping
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free roundtrip airport shuttle from 4:00 AM to 1:00 AM at scheduled times
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
A bar/lounge
A poolside bar
A restaurant
Couples/private dining
Things to do
24-hour gym
Outdoor pool
Shopping mall
TV in common areas
Family friendly
Fenced pool
Grocery/convenience store
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
6 meeting rooms
Conference center (2,054 square feet of space)
Coworking space
Outdoors
In a nature reserve
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Area rugs in public areas
Braille/raised signage
Doorbell and phone notification
Elevator (59 inch wide door)
Front entrance ramp
Tile flooring in public areas
Tile flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
1 building
10 floors
Ballroom
Banquet hall
Built in 2023
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 77 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 20 to 25 for adults, and USD 10 to 15 for children
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 99286738
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA
Frequently asked questions
Does Hilton Garden Inn San Jose Airport City Mall have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?
As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on May 2, 2026 start from P8,257, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Garden Inn San Jose Airport City Mall pet-friendly?
Yes, Hilton Garden Inn San Jose Airport City Mall allows pets (limit 2 total) with a maximum weight of up to 77 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn San Jose Airport City Mall?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hilton Garden Inn San Jose Airport City Mall?
Check-out is at noon.
Does Hilton Garden Inn San Jose Airport City Mall provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs 4:00 AM–1:00 AM at scheduled times.
Where is Hilton Garden Inn San Jose Airport City Mall located?
Situated near the airport, this hotel is within 1 mi (2 km) of City Mall, Juan Santamaría Park, and Alajuela Cathedral. Central Market Alajuela and Plaza Real Alajuela are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hilton Garden Inn San Jose Airport City Mall Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window