Carlton Hotels

"Brief and comfortable stay"

"Everything was brilliant apart from 2 things. Unfortunately those things mean we don’t get a proper nights sleep. 1: the shower suddenly started to drip in the middle of the night, not once but twice. Both times lasting around 5 mins. The second time I would not stop and I had to turn the shower on for a few seconds and off again to make it stop. 2. There was a flash and small blip from the fire alarm. Again, this happened more than once through the night. Everything else was good (save a slow check in but they were busy) and if not for these issues it would be 5 stars. However, such a disturbed sleep made the stay somewhere I am dubious to return to. "

"Room was clean & we had a superior room so mini bar and robes was included. Reception staff could have made us aware that the guest entrance to the spa was not open so that we wasn’t walking around public areas in our robes, & then we were told the spa was full even though we had checked before leaving our room. Spa was lovely once inside relaxing and staff were friendly. Casino had a great atmosphere as did the high line bar . "

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Very helpful receptionist. Well stocked free hot drinks provision in room. "

"Breakfast is good. Lot of spaces for car parking. "

"Great place but poor parking "

"The hotel was only half finished as of Apr 2026- the front doors don’t open properly, half the flooring is missing and there are notes apologising that the room fridge and safes aren’t available. There’s 2 other types of Ibis hotel right next to the airport- this one is a 15 minute walk away with no shuttle- I should have researched this, but it’s a lot less convenient than the others. "

" Clean room with a modern feel. Friendly staff made for a delightful stay!"