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"Great location and friendly staff. Some areas of hotel looking a bit tired and issues reported were not dealt with. Rooms are ok but seem disjointed with furniture & appliances in awkward positions. "

"I was in Cardiff for a competition and so only used the room and no other facilities. It was lovely and clean, the toiletries were lovely but it was incredibly hot. Also a couple of biscuits would have been nice with the room refreshments. My husband checked us in and said the staff were all efficient and lovely."

"Always a good experience staying here"

"Nice clean room. Lovely receptionist who was very helpful."

"Great location and great room"

"Hotel was great . Got caught out with the extra charge to use the spa as we thought it was included "

"No towels in the room. Shower had one temp. "

"The lady that checked us in was such a lovely lady (i think her name was Donna) so friendly, absolute pleasure to meet her. Bed was really comfy and breakfast was good. Management, you need to look after staff like her, she is a real asset. "

"Room clean but carpet stained and dusty in corners, no soap container so soap was sliding all over the bathroom top so had to keep it on a towel to soak up the water"