Carangsari Hotels

"Wow—what an excellent stay. Check-in was smooth and effortless. Our room (3109) was outstanding: incredibly spacious, with a walk-in closet, a beautiful bathroom, a large balcony, and a very comfortable bed. The breakfast buffet was excellent, and we also attended the New Year’s Eve buffet, which was fantastic—plentiful, varied, and very well done. The property itself is beautiful. We spent time at the private pool, which was a highlight of our stay. The gym was well equipped, though it did get quite busy at times with all equipment in use. The café was also excellent, with a cool vibe and stylish design. While the main lobby is very well designed and has a boutique feel, it lacked air conditioning, making it quite hot with no real place to escape the heat while waiting. The hotel is well located in Seminyak and close to the beach, which was very convenient. One small suggestion would be the addition of an adults-only pool, as the private pool was accessible to everyone. A special mention to the team for the thoughtful touches: on our last night, they surprised us with a passport holder gift, which was a lovely gesture. I also celebrated my birthday during our stay, and they provided a delicious birthday cake that made it extra special. Overall, an amazing stay—we would absolutely return."

"Spotless room every day, friendly and helpful staff."

"We loved our stay at the Hard Rock Hotel Bali. From the moment we arrived, the front door staff, concierge, security, and bell staff were incredibly friendly, helpful, and welcoming. Nothing was ever too much trouble. The cleaning staff provided excellent service and maintained very high standards throughout our stay. Our garden room was well equipped, clean, and spacious, with excellent air conditioning, making it very comfortable to relax in. We also found the Discova third-party tour operator located at the hotel to be very informative and helpful. They planned our trips well, and everything ran exactly as expected. The only minor drawback, and no fault of the hotel, is the heavy traffic around the hotel in the afternoons. A 20-minute walk can take up to an hour and a half by car, so walking is often the better option. Overall, a fantastic stay with outstanding staff and great accommodation. We would happily return."

"An older hotel that provides excellent customer. The staff are all very friendly; nothing seems too hard when it comes to looking after guests. We stay here often and have never had a bad experience. Strongly recommended."

"An absolutely unforgettable stay! From the moment we arrived, everything about this resort exceeded our expectations. The service was truly exceptional—warm, attentive, and genuinely thoughtful at every touchpoint. The staff went above and beyond to make us feel welcomed and cared for, which made a huge difference in our overall experience. The amenities were outstanding and immaculately maintained. The food deserves special mention—it was exceptional and honestly better than most of the restaurants in the surrounding area, both in quality and presentation. Every meal felt carefully curated and thoroughly enjoyable. The spa experience was exquisite. From the calming atmosphere to the professionalism and skill of the therapists, it was deeply relaxing and added another level of luxury to our stay. This was one of those rare experiences where everything simply felt right. We left feeling refreshed, happy, and already looking forward to our next visit. Highly recommended to anyone looking for a truly exceptional resort experience—you won’t be disappointed."

"Amazing hotel. Fantastic staff. Pool side room was great. Restaurant and Bar was lovely."

"Amazing hotel with great friendly hospitable staff. The rooms were great and the location is excellent. Overall an amazing experience and would definitely recommend and go back when in Bali next. "

"Perfect stay with family and little ones fun for adults too where you can always keep an eye out on your little ones. Dining and shopping is everywhere and accessible. Very fun would recommend to other families and can’t wait to come back "

"We have the best room ever. It was on the lagoon. They treated us so well. They stocked our free mini bar everyday with water and juice and soda. We had all we needed. There was a variety of teas to use with the kettle they provided. They also supplied us with bug repellent. We had a lovely complimentary breakfast buffet everyday. It included food from several countries. I would recommend this resort to anyone. It is centrally located in town and on the beach. There is a boardwalk that trails all along the beach. We were in walking distance to restaurants and shopping. We ordered room service several times and it was delicious and fast and served well. Book your stay here and you will be pleasantly pleased. "