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"The hotel was lovely, superbly located, meters from Westgate. The problem was we were promised a room that would not overlook the parking lot. We came back 2 times, at 12:00 and 2:30, but they said the room was still not ready, that we had to wait till 3 o’clock. We had tickets to punt down the river at 3 so could not stay, but immediately upon finishing it returned to the hotel. To our surprise they then took us to a room that overlooked the parking lot! We asked to be changed and they took us to a tiny room that overlooked a small patio, that was right beside the communal terrace, so quite noisy. It was not what we had hoped for. Having said that, the room and bathroom were pretty and clean, the breakfast was good and the location superb."

"Very clean hotel in the besto possible location But expensive "

"Comfortable hotel with great carvery."

"Staff were kind and helpful, and location is great. Room was perfectly serviceable for a night, although sloping roof meant it was impossible to stand in the bathtub. Stayed in early May and it was very hot and stuffy in the room, with only a tiny fan that didn't work very well - no aircon, but that's just how it goes with historic buildings, so can't really complain! Continental breakfast selection was small - if it was a paid extra it would be quite disappointing, but considering it was included in the price of the room then it was okay."

"The room was very clean had a nice comfy bed we felt well rested the following morning ,The staff were very friendly,the breakfast was absolutely delicious..definitely stay there again."

"Very basic breakfast, cheap cheerful "

"Amazing looking building beautiful bedroom with balcony Shane we were not informed about a 21 party being held as it was very loud until gone 1in the morning Breakfast was ok but nothing outstanding Staff were great but ran of there feet Very crowded in the bar either no seats available and it was to noisy to sit out on our balcony wanted a relaxing night away in the country felt like I was at loud club night"

"It wasn’t to our taste though maybe golfers love it. Very noisy toilet, bathroom lighting like an operating theatre, huge echoing bedroom and sitting room which ought to have felt luxurious but were without cosiness or amenities that women guests in particular might want, eg somewhere nice to sit and put makeup on. Grand without being comfortable."

"Nicely located in town centre. Clean and modern inside, whilst still keeping to the old features of the interior "