Does Suites Chac Chi have a pool?

Yes, this property has 2 outdoor pools.

Is Suites Chac Chi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Chac Chi?

Self parking is free at this property.

What time is check-in at Suites Chac Chi?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

Where is Suites Chac Chi located?

Situated near the beach, this hotel is 0.7 mi (1.1 km) from Crayola House and 1.6 mi (2.6 km) from North Beach. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 mi (3 km).

Suites Chac Chi Reviews, Deals & Photos 2025

About the neighborhood

Located in Isla Mujeres, Suites Chac Chi is near the beach. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.

Visit our Isla Mujeres travel guide

2/10 Terrible

Xaquib

Apr 20, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal servicio

No respetaron la reserva, argumentan que ellos no tienen el sistema para monitoreo de reservas hechas en la app

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Apr 8, 2021

Stayed 26 nights in Jan 2021

4/10 Poor

Verified traveler

Apr 4, 2021

Disliked: Cleanliness, property conditions & facilities

Sucio telarañas penetrante olor a humedas y sensacion de suciedad

Stayed 1 night in Apr 2021

2/10 Terrible

Marco

Mar 29, 2021

Disliked: Staff & service, property conditions & facilities, room comfort

Pésimo servicio

Para empezar la recepción lo primero que nos dijo fue que ya no trabajaban con hoteles.com , literal traía en mi celular la confirmación de la página , después de mostrárselo me dijeron que ni siquiera tenían en su sistema mi reserva , después de que aceptaron mi reservación querían cobrarme un cargo extra el cual no les quise pagar ya que la reservación venía con las tasas e impuestos incluidos

Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Feb 8, 2021

Stayed 1 night in Feb 2021

8/10 Good

george

Jan 30, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2021

8/10 Good

Omar

Jan 18, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito el hotel

Bien, detalle a considerar la ubicación a la que nos envió la aplicación estaba errónea, el hotel se encuentra alejado de la zona centro por unos 40 minutos a pie.

Stayed 1 night in Jan 2021

6/10 Okay

Francis

Jan 17, 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a comfortable stay

Not the best it stays. Rooms was old and very dirty and dusty. Internet only works in living room. Was not clean or comfortable. Decent location. 10 minute drive to cento and close to ferry station. I won’t stay there again.

Stayed 2 nights in Jan 2021

8/10 Good

Audrey

Dec 31, 2020

It was fine . A bit far from everything

Stayed 4 nights in Dec 2020

8/10 Good

Daniel

Oct 18, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable

En general todo muy bien, lo único que podría comentar es que ya hay que darle mantenimiento a algunas áreas.

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Oct 4, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and decent place. Patience needed but nice.

Great stay. Decent location in the middle of the island. You will have to take taxis (50 pesos each way) to anywhere but it’s cheap. Tacos down the block as well as a grocery store. Not sure about the spot in the middle of the pool that moves around.

Stayed 2 nights in Oct 2020

8/10 Good

Roberth Daniel

Sep 4, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2020

8/10 Good

Antonio, Cancún

Sep 1, 2020

Liked: Cleanliness, staff & service, amenities

Es un lugar muy tranquilo, hay una vista increible desde la terraza.

Stayed 1 night in Aug 2020

8/10 Good

joel

Aug 21, 2020

Liked: Cleanliness, staff & service, room comfort

Safe area but no locks on windows or balcony

Nice place starting to get a little rundown. Locks don't work on windows or balcony and safe isn't bolted down. So no place to store valuables. Kept my passport with me.

Stayed 3 nights in Aug 2020

8/10 Good

David

Jul 16, 2020

Liked: Cleanliness, staff & service, room comfort

The hotel had all I needed for my trip. The room was cleaned and The staff was very friendly. Location is away from the town. So, you will need some kind of transportation or a taxi to move around.

Stayed 1 night in Jul 2020

10/10 Excellent

VÍCTOR HUGO

Jun 4, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2020

10/10 Excellent

Rafael

Mar 28, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

100% recomendable, ubicación excelente, cómodo, amables, habitaciones excelentes y su terraza con alberca con una vista de lujo.

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Mar 24, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Mar 18, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

El lugar muy comodo y bonito.. Excelente ubicacion.. El desayuno le falta mejorar

Stayed 1 night in Mar 2020

10/10 Excellent

Sonia

Mar 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Even though it’s a bit far from playa Norte the hotel is in a good location if you rent a golf cart or bike. The room was clean, the staff were very friendly and courteous.

Stayed 2 nights in Mar 2020

8/10 Good

Olivia, alberta canada

Mar 10, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like that it is clean and staff are nice. But its far from the beach area.

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Mar 7, 2020

Liked: Staff & service, amenities, property conditions & facilities

very clean excellent price and free cont.breakfast

Stayed 1 night in Mar 2020

10/10 Excellent

Angel

Feb 20, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El hotel esta perfecto lo unico es que no tiene variedad en el desayuno.

Stayed 3 nights in Feb 2020

8/10 Good

Jayne

Feb 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Nice little stay ..nice room overlooking the pool ..breakfast was a bit sparse.

Stayed 3 nights in Feb 2020

10/10 Excellent

Mariama

Feb 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Place to Stay for budget trip to Isla Mujeres

Great place at a very amazing price! Loved the rooftop splash pool with a few of the whole island! Staff were very friendly and accommodating.

Stayed 2 nights in Feb 2020

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