Hotels with Spa in Cancun, Quintana Roo

"Room smelled like mold"

"The breakfast was delicious. I would have loved to see more authentic Mexican dishes. I think if you incorporate that, people will eventually adjust to a more authentic Mexican menu. I was really pleased with the different activities offered to guests poolside. The staff was super helpful and accommodating throughout the resort. Overall, we had a great experience and super relaxing time at the Westin. We'll do it again. Thank you!"

"Everything was amazing "

"Too many people buffet wasn’t that good. Hotel room were outdated. Only good thing was the ribs at the steak restaurant and the entertainment"

"Breakfast was good "

"The rooms were kept nice and cold and very well cleaned. They would come in a restock the fridges and clean the rooms daily. The staff on the property was very nice, fun and helpful!! The buffet was also full of delicious foods and also had 3 other fancy restaurants at resort. Would recommend 1000%"

"Clean room, family friendly atmosphere. Room could have more storage for a family of four. Also there were very few power outlets for charging devices. Staff was mostly good, but a few were rude - especially at one of the restaurants- Agra. Also front desk and check out staff were pushy with pitches for either time share presentation or paid vouchers for future stays."

"The good: Overall experience was pretty good. The buffet was really good in my opinion. The resort is clean and staff were really good. Getting around the resort is easy they have a nice view of the beach and Laguna. For the price you pay its really decent. The bad: The restaurants had poor quality food compared to the buffet. Zai was good service bad food Don Gus was opposite. Wish they had a bit more for kids. Their shuttle service is basically non existent."

"Excellent place "