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"All good but the service , been to Cancun many times and always have gotten a royal treatment except for this place !! Over place was good but all staff was horrible"

"Este es el mejor! Tengo planeado regresar lo más pronto que pueda!"

"We absolutely loved our stay here! The staff here was more than friendly and always wanted to make sure we were doing well. They always checked on us to see if we needed anything and provided an amazing experience. The rooms were cleaned promptly and we had no problems with that. I don’t have any complaints about our stay, everything was incredible and we will definitely be back!"

"Love the swim up bar. Staff was extremely welcoming. "

"Super professional, safe and comfortable "

"Loved the hotel and all the staff! Everything was high class!"

"We booked two rooms, each with two double beds but one of the rooms we got had only a king size bed. Instead of finding us another room with two double beds, we had to get another single bed rolled in. One of the rooms constantly smelled like mold. As an all-inclusive, the hotel is not a great option for anyone planning on doing lots of early morning excursions as no real food options were available before 7:00 am. Yes, you can pick up a ready made sandwich, some unhealthy danish/muffin options, fruit and a drink from the 24 hour buffet, but these options are not great, especially for vegetarians and if you are concerned about the safety of uncooked fruits and vegetables. Also, the quality of drinks and food were just average, with sugary syrups used instead of juice in the fancy drinks and grissly/fatty meats. The pools and setting were terrific of course but it would be nice if someone actually monitored the hallways to keep people quiet during sleep hours. Every night we could hear the voices of excited party folks reverberating around the concrete hallways, had drunken fools knock on the 'wrong' door in the middle of the night, or had someone pull the fire alarm. This did not make the hotel a restful place. I thought by picking a hotel that included families that it wouldn't be such a party hotel but that was not the case."

"The property is huge like seriously is huge. That you need a golf cart to transport you from room to pool/restaurnts/ water parks etc. "

"Súper recomendado, la comida exquisita "