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"It's within Aston University campus if u don't mind being in that setting. The photos are better than real life. The twin room has has natural toiletries & a grey bedspread but essentially is similar to a newish Premier Inn. They have a large restaurant, bar and outdoor area which we didn't use (except for 1 drink)."

"Clean and tidy. Hotel has been recently modernised and was excellent value for money"

"The staff were friendly and helpful and my room was practical, clean and comfortable. "

"Clean, refurbished room and kind, helpful staff. Breakfast was poor for a budget hotel, the lift felt unsafe, shower pressure was very low, and the room stayed cold with the thermostat not working properly."

"The room was clean and comfortable. However, I was disappointed that a security guard knocked on our door in the middle of the night and accused us of being loud, even though we weren’t making noise."

"Great location. Apartment was clean, tidy and comfortable. Great price and good quality amenities. Staff were welcoming and helpful too."

"I was particularly impressed at check in. I was greeted politely and pleasantly, offered a choice of higher or lower level rooms and when i mentioned my partner had COPD so low level for easier escape in the event of fire, i was offered assistance to evacuate if necessary. Top notch service. The hotel was clean, welcoming and a great location for events at the Utilitia arena"

"I was travelling for exhibition at the NEC and I decided to stay at the Crown Plaza very last minute . the property was excellent. Staff …amazing as they helped us with parking as well as the booking . we really enjoyed breakfast was the spread the spread was amazing. I had an excellency stay and I recommended to my friends and family and I’ll come back again if possible."

"The hotel is well placed in the centre of Birmingham and close to "Grand Central", my room was comfortable and more than adequate for my needs. However one of the lifts was out of action for the whole of my stay, the other lift was slow, small and not up to standard. I managed to walk up and down to my room on the 8th floor a few times but the taking 20 minutes from pressing the call button to reaching the ground floor for my departure (with bags) was poor."