Braircliff West Hotels near Kansas City

"It’s a well kept place with comfortable beds and a decent amount of space. My issues were that the window blinds were tough to close, and the shower door gets stuck"

"We had a dance competition at the music hall and this hotel was perfect. Location and amenities met our needs. Would definitely recommend. "

"Rooms were comfortable and clean!"

"Very nice hotel, right on the water, with friendly staff, very good breakfast and clean rooms!"

"The person that checked me into the hotel was rude and condescending about parking. The pool, hot tub, and fitness center were closed. The pillows on the bed were hard and way too thick. Only one regular coffee pod in the room and I had to move the coffee maker from where it was located to the bathroom because there were no unused electrical plug-in spots available. No real bar available. I rarely do negative reviews. However, this was my first and last visit to this hotel."

"Food selection in hotel was delicious. Bar had a good vibe. Staff was very friendly. Room was so cozy and had the best view of downtown. "

"We chose this hotel for the proximity to the baseball field. Hotel was good. We received a room in the lower basement level. All was decent. Rooms were oversold due to construction, so we ended up in an ADA room. I honestly don’t know how it would be ADA compliant aside the bathroom. So if you have that need, I’d look into it. Otherwise, we had a good stay and would stay again. "

"The outside of the property does look a little bit run down, but landscaping and such was up kept. The inside property was clean along with our room, which was pretty good sized. Breakfast was good. Probably my only complaint is that you cannot check-in until 4 o'clock and they seem to be cleaning the rooms up to that very last minute. "

"My stay was great. The front desk staff was polite and helpful. The female manager on the other hand was rude and dismissive when I brought up my service animal and how she could not charge a pet fee due to having a service animal. She brought up that Missouri does not count support animals as service animals ands when I informed her that while that may be true, support animals are protected under Federal Law as service animals and she could not charge me a pet fee, she was dismissive of me and told me not to worry about the charges. After checked out and left I saw that she did in fact go ahead and charge me for a pet and more than she even stated at first. When I called to discuss this with her she was "never at the hotel" and when I requested her bosses information I was told that she said she is not allowed to give out her District Managers information and I could email her. I refuse to speak with the site manager any longer as she has been super rude during this whole experience and refuses to help me. I feel very targeted by this manager."