Borneo hotel rooms a the Shangri-La Hotels and Resorts

"Our pickup shuttle was delayed but the hotel made up for the delay by giving us a late checkout and breakfast. It is the second time we stayed and we will stay again."

"Hotel location, private sea, outside pool is very good ! also another outdoor swimming pool (for 5 lanes racing style) is excellent for swim lover. Only problem is too old room interior & maintenance. Mosquito problem also when you sleep."

"Staff were attentive. Amenities supplied. I enjoyed my stay here. "

"Staff are smiling all the time. Amazing swimming pool on roof deck / bar. However, the pool should have a roped off section for lap swimming for adults and a kids area for fooling around. Too many kids who have zero etiquette loud parents made swimming in a sophisticated environment feel like bargain basement garage sale kinda place. Or adults only from 18:00 to close. "

"Excellent"

"The hotel room was perfect. The shower was really good, the pool was great and the staff were friendly and helpful. We weren’t very far from the airport and there were plenty of places to eat nearby. It was easy to get to other major places and for all tourist trips this hotel was one of the pickups. A good choice for us. "

"Hotel by the water but because of this a strong fish smell in the lobby. Breakfast very average for western tastes."

"Good location if you like being close to the pier for traveling to the islands, and having the convenience of a mall right next door. The rooms are average at best and the breakfast buffet could be greatly improved with some traditional breakfast meats and a dedicated omelette station. One thing I found very good was the hiring of the deaf for the positions that do not require regular verbal interaction."

"Friendly staff"