Hotels near Big Pocono State Park

"Very kind and courteous staff. Complimentary breakfast was everything and the cocktails at the lounge were yummy. "

"We wanted to enjoy the amenities, specifically the pool but we didn’t. The water was cold. Also, we tried ordering food by the pool but the staff said they only take orders until 5:45pm, we got there at 5:50pm."

"I was very disappointed with our overall experience. This was our first stay here, and unfortunately, it will likely be our last. Upon arrival, we encountered several cleanliness issues in our room, including dirty linens, a cleaning rag left behind from a previous guest, candy wrappers and crumbs on the floor, and hair in the sink. It took four separate conversations and over three hours for these issues to be addressed, and there was no effort made to compensate for the inconvenience. The check-in process was also frustrating, with a line that took over 45 minutes. Additionally, while there is a $25 parking fee, finding a spot was difficult and added to the inconvenience. On a more positive note, we did enjoy Aquatopia. The water rides were great, and the lazy river was especially fun. However, the wave pool appeared to have murky water and did not seem well-maintained, as I noticed multiple bandaids floating in it on consecutive days. The restaurant at Aquatopia also had long wait times (30+ minutes) and appeared to be understaffed. I hope this feedback is helpful in improving the guest experience moving forward."

"My room had no iron , and no hand soap was disposing.."

"Fun stay with cool outdoor and indoor pool."

"The rooms could be better. But overall it wasn’t bad. I enjoyed my stay. Staff was great. "

"My friends and I really enjoyed it."

"I stayed at this run-down motel in the Poconos where the experience fell far short of expectations. The bathtub was dirty, which made the bathroom feel unclean and uncomfortable. The receptionist at the front desk assisted us while wearing a bathrobe and pajamas, which came across as unprofessional for a hotel check-in setting. During check-in, she claimed there was no reservation under our name, but when I mentioned I would call Expedia and showed her the email receipt on my phone, she miraculously found it. To top it off, there was no hot water, forcing us to take cold showers and deal with the disruption to our plans and comfort."

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