Bettws Newydd Hotels

"The staff were all very lovely , room was clean , the hotel is a bit dated in places but we had a quiet night and slept well. "

"Clean room, very friendly staff"

"Fantastic all round"

"From the moment we arrived we were made to feel welcome. Reception was clean and spacious, and check-in was so easy as we had checked in remotely before arrival. Our room (junior suite) was huge and really well equipped. Really comfy bed and an amazing nights sleep. Breakfast was delicious and plentiful. Watch out for the coffee - it’ll definitely wake you up! We stayed for lunch after che out and we weren’t disappointed. Food was lovely - thank you chef. If I had to find a negative to my stay it would be that we were advised that the garden suites below have fire pits and therefore to make sure the outer doors were shut. However, no-one mentioned to make sure that the vents on the side windows were closed. We didn’t notice that the vents were open so came back to find the room smelling of smoke. A small omission, but it could make all the difference. I must say that the team at Parkway are wonderful. All our interactions with staff were wonderful. Really efficient and friendly and very very helpful. We will be booking again on our next trip to Wales. "

"Love this hotel. It's the only one that we choose to split our journey up. Thank you for giving us a wonderful stay again 🙏"

"Very friendly and helpful staff. Food in restaurant very good. Excellent value for money. It's being refurbished and this does need to continue, as some parts are a bit 'tired', though still very clean. Main criticism would be the lighting - mis-matched and dull lighting in the bedrooms, would be an easy fix. Would definitely recommend though, given excellent value for money and great food."

"Clean room good amenities staff v helpful staff"

"We had a lovely time, great leisure centre. The kids enjoyed the pool. The breakfast was lovely. The staff were very helpful, Felicity was helpful as she decorated the room nicely for my daughter’s birthday. Thanks for a lovely stay. "

"Excellent location right my the M4 if traveling East or West, very clean throughout, housemaid every day ensuring your room was spotless on return after a long day. Excellent facilities on site, the casa restaurant and bar served good food and drinks. All the staff I encountered are first class. Paid parking every night is what most hotels do now these days. But very secure. Excellent rates per night, would not hesitate staying here again. "