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"The room was clean, with the exception that the blinds in the bathroom had some mold on it. But otherwise, it was a great room with couch and a comfortable bed. The bath was great! Toilet was up to standard. Rooftop pool was a nice 30.1C. The jacuzzi was broken at the time, but the sauna on the roof was nice, too."

"Very friendly staff"

"Facility food quality service ocean view best resort hotel in the world"

"Excellent staff and beautiful rooms"

"The traditional style and super friendly and helpful staff were awsm. The Onsen experience amazing. "

"Everything was great! We loved all the amenities such as free ice cream, Yakult, laundry and more. The staff was very kind and helpful. The eight private onsen were also all amazing although at time there was a long wait for them. "

"Amazing stay , clean ans roomy . You had to park short away and walk back about 3 minutes to the place but beside that everything is good. I will come back 100% , highly recommended for single or even big family, the place was enough to sleep 10 people , what an amazing deal for the price ."

"The interior had a nice cozy feel and it was a bonus to listen to a live pianist perform in the lobby area. The staff were all very welcoming and helpful even when I had a difficult situation with my luggage that they resolved with compassion. The kaiseki was amazing and our private bath was very relaxing. It was nice to be next to the sea for the breeze while soaking in the bath. The price was very affordable for the service they provide. I highly recommend this place and I will definitely visit again next time I come back to Beppu. "

"Great, simple hotel. Nothing stuck out at the hotel itself. The onsen you can use next door at the connecting resort was definitely the highlight. "