Bentley Hotels

"The breakfast was poor, always waiting for things not enough out. No eggs first day only bean juice left both days, no fried bread second day. One coffee machine that kept breaking at the prices they charge coffee should be brought to the table in pots. The bar is poorly stocked and very expensive two drinks costs £28 a JD & coke & a gin & lemonade. Asked for an Irish coffee they don’t do them. Pints are £8. The spa was over crowded only the sauna room working, steam room out of order both days. Overall not worth the money with drinks it cost around £600 for two nights. For this you can’t check in till 3pm and leave at 11am so only one full day."

"Lovely room, clean, tidy and well decorated the only problem was the towel rail was not connected therefore unable to dry towels. Would have liked an information booket/leaflet in room to show menu and snacks available."

"Easy access. Well sited. Decent room. On our favourites list. Excellent value for money."

"This is an incredibly small room. No where to put even a cup down. No glasses, cups or side tables. No irons. But clean and good location. Good for 1 night, wouldn’t stay longer. "

"The room and stay was excellent. The hotel and room were clean with ample parking and the staff were very friendly. Had a meal and breakfast and the food was very nice. The only negative was the bar prices. £46 or £37 for a bottle of wine, paid less in London hotels. "

"Excellent "

"On arrival, we were welcomed at Reception by builders braking out floor tiles and noise that you could hardly hear yourself speak. I complained and was told by the Manager that we had been informed of the on going works, this was not true. We would not have booked if we had been informed. He also told me that the hotel had no communication with hotels.com Breakfast very poor! Room was good apart from noise Will not use again. Please refund our costs. Graham Aldrich"

"Nice location but the actual hotel need updating. They have slapped some paint around but it needs a proper refit. Also the beds are very hard"

"Kind staff and nice food and drink. Especially the £15.95 deal for pizza and drink. Room was decent but it could do with some better facilities as windows didn't open, no wardrobe and towels kept falling off the metal ball. Sink was also easily blocked due to drainage issues"