Barrio Pueblo Hotels

"Great location. Check in time was supposed to be 4PM but rooms weren't ready until 6:30 because they only had 1 housekeeper for the whole place! Room was large and clean, A/C worked great, but no lighting in bedroom just 2 small dim lamps. Coffee machine in lobby and room, but no cups available. No tissues. They told us to use toilet paper instead. Hotel is new and modern and clean. But management needs to attend to basic necessities."

"The hotel has the potential to be much better than it was. I will start with the positives : - great location , right in middle of old San Juan - 24x7 Open bar which serves tea, coffee, beer and red / white sparkling wine - Vibe in the lobby is amazing and welcoming. Worth noting , there is no elevator available and no help is offered in taking bags up to your room. I got a message after I booked telling me the same but would have appreciated this detail before booking. The rooms on the other end could be “underwhelming” to say the least. You could count the furniture in the room in one hand. The bed did not have a head stand , there was no wardrobe - there was just a wall hanger with a few hangars. There was one small study / dresser and a dresser chair and finally a single sofa. Whilst I appreciate the rustic / old nature of the property it could have been better kept. The bathroom was small basic with a shower area. Overall I feel with little investment the property could be so much better. Oh and finally room service was on demand and when we asked for it we were asked “ what would you like to get done”. Can’t remember the last time I was asked that in a hotel ! I would still give the hotel a 3 star but without some considerable changes would perhaps skip staying there again. "

"We really enjoyed our stay at Hyatt Vacation Club at Hacienda Del Mar! From the moment we stepped onto the property, the warm breezes and relaxed vibe set the tone for the trip. The room was lovely and the ocean view was unparalleled. The pool, Mahi Mahi restaurant and private beach were absolutely lovely. We found it very family friendly and loved having access to a full kitchen and washer/dryer. We enjoyed many local restaurants and excursions which were a short distance from this beautiful property. The staff was friendly and helpful. I would absolutely return. If you are Looking for a little slice of paraiso, you’ve found the right place!"

"Bathroom has a bad smell and you never had a change to speak to someone "

"What amess"

"Walk to both El Morro and San Cristobal national parks"

"Room was good. Pool was nice. Restaurant s and bar service terrible. Breakfast was good. Dinner and lunch menu's were seriously lacking. Servers and bartenders dont want to be there. Making it uncomfortable "

"Great location!"

"Beautiful suite! Perfect for traveling with two kids."