Balne Hotels

"Room was huge but a bit dark. Bathroom a little dated - shower didn't maintain a constant temperature and was a bit weak. Absolutely spotless. Had to hunt for a hair towel and tea and coffee facilities. No iron - but there was an ironing board. Staff really friendly and helpful. Great porridge and selection at breakfast. Great location near to town centre with reasonable and safe parking."

"I do not dislike pets but I do object to dogs under the tables in the restaurant. My friend is allergic and we had to move tables due to this situation arising. It’s unacceptable! Also breakfast was served 7.30-9.30 but at 9.25 everything was being cleaned away and some guests arriving at this time were not offered specialist milks or hot food. Unacceptable really. My friend and I were in the breakfast room by 9.10am and so were well fed. However we were not allowed to take our hot drinks into the lounge and they were poured into paper cups. Not had this experience before. The rooms were very comfortable no problems at all in that respect. "

"Public spaces are beautiful, my room was a little dated. But it was spotless and acceptable. Gym and pool area very nice and brrakfast was excellent "

"Clean comfortable room. Friendly staff. Ok breakfast choices "

"Nice quiet Hotel, with friendly helpful staff a nice place to stay "

"We stayed a few days before this in a reasonable room, but coming back for an overnight shortly after, we were given a room which needed maintenance. While clean and with a good sized area to keep luggage, the bathroom door was damaged and the mattress sagging, making the bed quite hard. There was also mould in the shower. This was in room 101. It definitely needs fixing up."

"Clean room staff nice breakfast was good could’ve been made a better elevator it’s very small and only one from what I say but overall good stay"

"The hotel is in a perfect central location. The rooms are clean and comfortable. The staff were friendly and helpful. A very enjoyable stay."

"Lovely clean very spacious room. Convenient for meeting friends and had good accessability facilities."