Bacup Hotels

"Spotless room, attentive staff. Fabulous breakfast too. Such a great hotel and the spa is excellent to unwind in. A great anniversary stay."

"Everything was spot on, as per usual"

"Great hotel and service"

"Clean room & polite staff"

"fantastic location. great historic building. "

"The staff were all helpful"

"Good room accomadating"

"EVERYYYYYYYYY SINGLEEEEEEEE THINGGGGG!!!!! The vibes, the music throughout the building, the decor, the environmental friendly everything, the clever choices of decor etc, the perfect temperature, the perfect mix of nature and modern, the utilities, the bedroom, the view, the ropes, the slippers, the attention to detail, the quality of the free hand soap, lotion, shampoo and conditioner and the freebies in the room. Love the 247 Grab and Go selection and room service. Loved the vast range of choice at breakfast, both for food and drink. Loved that the staff went up and beyond and made me feel like I was the only girl in the hotel, (and I can put money on the fact that they made every single guest feel like that!!). Nothing was a problem and their patience, professional yet down to earth, accommodating nature was second to none!!! AMAZING!From the minute we arrived, to the minute we left,I was truly in ore and just mega impressed. Special shout-out to the night Receptionist/s, security, morning Receptionists, Manager, Majid, (hope the spelling is right AND the name haha),the man with red dreads, all the morning staff to be fair and all the morning bar staff.Couldn’t do enough and I was able to have my dream breakfast, because Majid made me modifications possible with no trouble whatsoever, adding smoked salmon, smashed broadbeans and syrup AND a Valentine’s Day red rose!!! The staff did more for me than my “fella,” and I ain’t even joking!He felt so much shame ha.Thank you!!!"

"LOVED THIS PLACE SO SO GOOD"