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a&o Manchester City Centre

Travelers can recharge at the sauna and steam room or enjoy the arcade room after exploring Manchester's central attractions, just steps from Canal Street

Choose dates to view prices

Novotel Manchester Centre offers modern comfort in the city's heart. Guests can relax in the sauna, steam room, play in the arcade/game room, or work out at the gym. The hotel serves international cuisine and is near Manchester Palace Theatre with helpful staff on hand.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Single Use

1 bedroom, in-room safe, desk, blackout drapes

Twin Room Single Use

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, in-room safe, desk, blackout drapes

Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, blackout drapes

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

Located in Manchester City Centre, a neighborhood in Manchester, a&o Manchester City Centre is near a metro station. Canal Street and Deansgate are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Piccadilly Gardens and Heaton Park. Looking to enjoy an event or a game? See what's going on at Old Trafford or AO Arena. Guests love the hotel's central location. Visit our Manchester travel guide
Map
21 Dickinson Street, Manchester, England, M1 4LX

Getting around

  • St Peters Square Station
    4 min walk
  • Manchester Manchester Oxford Road Station
    5 min walk
  • Manchester Airport (MAN)
    22 min drive

Restaurants

  • The Paramount (Wetherspoon)
    1 min walk
  • Don Giovanni
    2 min walk
  • The Old Monkey
    2 min walk
  • The Circus Tavern
    2 min walk
  • Turtle Bay
    2 min walk

About this property

a&o Manchester City Centre

Family-friendly hotel near Canal Street
Near Piccadilly Gardens and Deansgate, a&o Manchester City Centre provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a foosball table, and luggage storage
  • Multilingual staff, smoke-free premises, and an elevator
  • A TV in the lobby, games, and a banquet hall
  • Guest reviews say great things about the central location and helpful staff
Room features
All 164 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Breakfast Room

Things to do

  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 13 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Manchester Centre
Novotel Manchester Centre
Accor Manchester Centre
Manchester Novotel
Novotel Manchester Centre Hotel Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Centre Manchester
Novotel Manchester Centre Hotel Manchester

Frequently asked questions

Is a&o Manchester City Centre pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 13 per pet, per night. Service animals are exempt from fees.

What time is check-in at a&o Manchester City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at a&o Manchester City Centre?

Check-out is at 10:00 AM.

Where is a&o Manchester City Centre located?

Located in the center of Manchester, this family-friendly hotel is within a 5-minute walk of Manchester Art Gallery and Canal Street. Piccadilly Gardens and University of Manchester are also within 10 minutes. St Peters Square Station is only a 4-minute walk and Mosley Street Station is 7 minutes.

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Reviews

a&o Manchester City Centre Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Large spotless room, excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel from Malta to Manchester frequently, and I always choose the Novotel Manchester Centre for my accommodation. It is centrally located, the room rates per night are very reasonable, the staff are friendly, and the rooms are always clean and tidy. Breakfast is also good and includes a lot of items. Highly recommended for those traveling with family, especially children.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*star hotel

Lovely hotel, got checked in nice and early at no extra cost. Lovely staff and nice clean room 5*
Stayed 1 night in Jul 2025

10/10 Excellent

Peta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here previously. Great location in Manchester. Room comfortable and clean. Staff friendly and helpful. Short walk from Manchester Oxford Road Railway station.
Stayed 2 nights in May 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really helpful and room facilities were great
Stayed 2 nights in Nov 2024

8/10 Good

Maido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good breakfest, good service, 38 pounds overnight parking was the only downside
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location always a good stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in a really nice hotel

Lovely stay in a really nice hotel. Good location, pleasant staff and great room. Breakfast was great too
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room, clean and spacious. Staff were fantastic.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect if you would like to walk around the city. The hotel is nice and clean. The staff was profetional and I was feeling comfortable during my stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

HARDIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and right in the heart of Manchester. Great gym and sauna facility and quite good pub (24 Hours)…great place to stay in the city centre.
Stayed 4 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel for families with pets. Friendly and helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean and well appointed room
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Great location, lovely clean rooms, very comfy bed, amazing breakfasts
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bank holiday break

Parking was £33 pounds a night ?good points clean good breakfast , bad points toilets was very poor they felt loose when u sit on them like they was going come off the wall not comfortable what so ever
Stayed 2 nights in May 2025

8/10 Good

rebecca

Liked: Cleanliness, staff & service
Great location. Good breakfast and friendly staff.
Stayed 2 nights in May 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and great breakfast. The staff were also very nice and super helpful. Great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay as always, very clean modem hotel and staff friendly and helpful. We will be back again soon
Stayed 2 nights in Nov 2024

10/10 Excellent

Jade

Liked: Amenities, property conditions & facilities
Great stay , good night sleep , friendly staff very pleasant , will stay again :)
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved my stay

the staff were lovely and so welcoming! no faults to the hotel room it’s self, bed was very comfy and the bathroom was nice. However the air con didn’t seem to be working very well and it was very warm! the remote also states that netflix and youtube are available but they didn’t work, the only downfalls. everything else was 10/10 would definitely stay here again, such a nice hotel in a perfect location.
Stayed 4 nights in May 2025

10/10 Excellent

DALE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth Considering.

Great Hotel, Everything we needed and in a convenient location. I would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel had a great sleep kids loved there stay clean and fresh friendly staff :)) we will come back
Stayed 1 night in Jun 2023

8/10 Good

Alix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city centre hotel

Good central location with a Q park located next to the hotel. Overall facilities were good and the staff were friendly and efficient. Really comfy bed - had a great nights sleep!
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good locstion, easy check in and paid parking right next door at q-parks. Comfortable well appointed rooms with a good size bed.
Stayed 1 night in Jun 2024