Hotels near Avenida Las Américas

"El front desk personal no son amables ni tienen cortesía con el cliente"

"booked the hotel for a night at around 9 pm and arrived at the property at around 11 pm. As soon as we got into the room, we noticed that there was no AC and asked to check out and get a refund (mind you we were only on the property for less than 10 mins) they did not grant it even though the listing on hotels.com does not mention that the property does not have AC. not helpful customer service/staff. and the rooms look nothing like the images, they clearly posted a picture of their best room."

"The room was clean and very comfortable, and the staff was friendly and helpful. Best of all was the amazing breakfast. There was something for everyone's tastes!"

"El desayuno estuvo espectacular, ¡felicitaciones! Sin embargo, fue una pena que no cuenten con servicio al aeropuerto. El personal del front desk simplemente me indicó que, por ser domingo, debía ver por mi cuenta cómo llegar. Lamentablemente, no percibí intención de ayudar. La alfombra de la habitacion no es de un hotel 4-5 estrellas."

"This was a great experience from beginning to end, staff was very polite, room was extremely clean and breakfast was delicious. "

"Very nice. Great front desk staff "

"The hotel is very upscale, clean and the bed is very comfortable. The room service menu is reasonable and Awesome variety "

"breakfast menu was good"

"Friendly staff. Clean modern attractive hotel. Delicious Free breakfast on terrace. Very close to the airport. Will use again. "