Family friendly Hotels in Avenida Kukulkan, Cancun

"Let me start with the check in line, it was horrible. We waited in line for about an hr, and im not exaggerating. I payed through expedia for a ocen view room. I had the pool view with a sliver of ocen view, they said as long as you can see the ocean, its ocean view. Staff told me if i wanted ocean view i would have to pay for a ocean front room. After i pleaded my case the manager did put me at 50% ocean view. The rooms, pool and building was clean and the staff was nice. The gym is very limited, but i was glad they had dumbells and a bench. We only had the breakfast package and the food was good. Checkout was fast. Just make sure you choose ocean front if you wana see the full ocean view. "

"Food was not good, not enough variety. Some of the staff were very rude when you asked them something.No entertainment pretty boring. Our fridge didn’t work , hair dryer didn’t work asked to replace it and they never did, safe didn’t work . We did have a nice view but honestly the hotel is old and it could use a renovation."

"Beautiful Property"

"Good"

"The property is immaculate. Very well kept, extremely clean and staff was extremely helpful in all matters. The food....well, your not going to starve, plenty of food but keep a open mind, its different than the states, not bad just different."

"Everything was amazing! Absolutely everyone from the staff was so welcoming. Also, we were always the first to be dropped when coming back from tours, so that was defina plus ;) "

"Very clean and very friendly staff was amazing I would highly recommend this resort!! Food was 10/10!"

"First time staying at this hotel and overall my family and I are very satisfied. Room was spacious and clean, there was always food avaliable through the day, and food was always warm and fresh. The staff was very welcoming and very nice. They have an entertainment team that plan different activities throughout the day. Our favorite was silent disco"

"Awesome breakfast "