Akumal Natura

3.0 star property
Family-friendly hotel with a full-service spa and a 24-hour front desk

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Akumal Natura offers a peaceful escape near Half Moon Bay and Yal-ku Lagoon. Enjoy international cuisine at Namaste restaurant, relax on the garden terrace, or book a spa massage. Attentive staff and reliable WiFi make exploring nearby beaches convenient.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Patio
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
Champagne service
Eco-friendly cleaning supplies
Daily housekeeping
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Twin Beds, Terrace, Ground Floor

Highlights

Patio
Ceiling fan
Down duvet
Separate bedroom
Private bathroom
Champagne service
Eco-friendly cleaning supplies
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Chalet Standard With Garden View

  • 20 sq m
  • Sleeps 2

Chalet Standard With Garden View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2

Superior Bungalow, 1 King Bed, Terrace, Ground Floor

Highlights

Patio
Air conditioning
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
Champagne service
Eco-friendly cleaning supplies
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782

What's nearby

  • Hekab Be Biblioteca - 4 min drive - 1.8 km
  • Akumal Beach - 5 min drive - 2.1 km
  • Akumal Ecological Center - 5 min drive - 2.1 km
  • Yal-ku Lagoon - 12 min drive - 4.2 km
  • Half Moon Bay - 13 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 80 min drive

Restaurants

  • ‪Lak iin Nikkei Restaurant - ‬5 min drive
  • ‪Akumal Sushi Beach Bar - ‬5 min drive
  • ‪Market Café - ‬3 min drive
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬5 min drive
  • ‪La Rústica - ‬6 min drive

About this property

Akumal Natura

Family-friendly hotel near Akumal Beach
Located close to Half Moon Bay and Yal-ku Lagoon, Akumal Natura provides a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Namaste, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • Tour/ticket assistance, multilingual staff, and a banquet hall
Room features
All guestrooms at Akumal Natura offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Patios, ceiling fans, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Namaste

Things to do

  • Arcade/game room
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Stereo
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • 20 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 95 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is no hot water on site

Property is also known as

Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Frequently asked questions

Is Akumal Natura pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Akumal Natura?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Akumal Natura?

Check-out is at noon.

Does Akumal Natura provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95 per vehicle applies.

Where is Akumal Natura located?

This family-friendly Akumal hotel is located near the beach, within 3 mi (5 km) of Akumal Beach, Half Moon Bay and Yal-ku Lagoon. Riviera Maya Golf Club and Xel-Há Park are also within 9 mi (15 km).

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Reviews

Akumal Natura Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.4

Staff & service

9.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 128 out of 198 reviews
Rating 8 - Good. 40 out of 198 reviews
Rating 6 - Okay. 20 out of 198 reviews
Rating 4 - Poor. 6 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

Reviews

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, helpful…They have two cenotes beautiful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Saori

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, very helpful. I loved the privacy of my hut. It was quiet and picturesque. Short tuk tuk ride to beach.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.
Stayed 4 nights in May 2025

10/10 Excellent

Dita

Liked: Cleanliness, amenities, property conditions & facilities
Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7.
Stayed 8 nights in May 2025

10/10 Excellent

Vanissia Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant quiet place
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, very peaceful, unique and wonderful experience
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Glamping

Very clean, food was excellent, treated as family.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glamorous jungle cozy camper

Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
Stayed 1 night in Feb 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fish spa

Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.
Stayed 3 nights in Mar 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice people, very rustic
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to enjoy nature, 2 cenotes in site and Staff was very friendly and helpful.
Stayed 1 night in Apr 2023

6/10 Okay

Nico

Liked: Cleanliness, staff & service
Disliked: Room comfort
The property was quite loud during my stay and not relaxing like I had hoped. I ended up leaving a day early at my own expense as a result.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and their tour is amazing don’t skip this unique opportunity
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice natural spot

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.
Stayed 4 nights in Feb 2025

8/10 Good

Juha

Liked: Cleanliness, staff & service, amenities
Ventilator wasn't enough to cool the tent and was very lound (when it was on one could not hear the sounds of the jungle). Cenotes were lovely, we enjoyed especially the fish spa. Personnel was very friendly and helpful. There was no white wine in the restaurant, but I think it was a temporary problem 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an amazing romantic setting. Unique, quiet, and simply gorgeous in the middle od nature. With two cenotes in the property with 24hr access. We felt like we had the property to ourselves. I will definitely be going back again. I will be booking my daughter's honeymoon there for sure. It is a MUST see!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Very unfortunate about the construction and train going in next tor the property.
Stayed 2 nights in Feb 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company).
Stayed 3 nights in Apr 2022

6/10 Okay

Tammy

Liked: Staff & service
This is one hundred percent my fault but I noped out about 20 minutes after arriving. There was a spider in our bed the size of the back of my hand. After that, every bead of sweat may as well have been another one. I couldn’t do it. I’m not a wealthy person but I had booked a week and ‘gave up’ my $650-700 plus $$$ cab ride back to playa del Carmen within an hour of arriving. I’m happy to have donated to what seems like a very good cause at least. Never even made it to the animal sanctuary or a cenote. The staff was very understanding and helped us get right back on track… Welcome to the jungle 😜
Stayed 6 nights in Feb 2025