Adelaide Metcalfe Hotels

"Excellent "

"Clean room very respectful good environment staff are really attentive "

"This is a shockingly high end hotel…one of the most luxurious that I have stayed at…was not expecting such an offering in London, Ontario."

"Our room was right beside the pool mechanical room, so I got to listen to the pool pump cycle all night. The room was awfully dark - easy fix, not sure why I they would leave it this way. The tv was held together by packing tape - really. Again, TV’s are cheap - why would they not fix this. The shampoo was empty? It’s pretty basic for a hotel to check these things daily - or at least it used to be. The sofa bed was unusable. My children took the mattress off and slept on the floor - and still it was awful. I could go on and on, but I won’t. Not here to bash on the hotel - but people should know. It’s run down. My wife and I stayed in the same hotel in Quebec City 6 months ago, and it was really pretty good - which is why we chose this place, in part. The Marriott right next door (shared lot) is being completely renovate by the looks of it - so I’m sure Homewood suites is next. My suggestion is to wait for that to happen. The one positive note was the the breakfast. It was clean, hot, and pretty decent - minus the coffee which was pretty bad. "

"Yes"

"Doors are all dented and scratched up. The loudest hotel with a train, ambulances, and the best of all a dumptruck loud noise int he middle of the night...so strange! You can hear everyone tlaking loudly in the hallway."

"Great room, clean and comfortable. Staff were very helpful. Breakfast was great. Would definitely stay again if we are in the area"

"Clean property. Very helpful staff"

"The front desk staff were friendly and accommodating, the room had empty water bottles on the floor. "