Abras Hotels

"Pool was beautiful "

"It was nice and clean and the staff was great "

"The ocean was not visible, but it was easily accessible. The pool area was awesome and the staff was extremely nice. The rooms were clean and neat as well."

"I stayed at the Hilton Garden Inn San Juan Condado for a solo trip expecting a relaxing getaway based on a great experience I had here two years ago. Unfortunately, this stay was extremely disappointing. The biggest issue was major construction nearby that started before 7:00 AM every morning. This was never disclosed before or during check-in, and it completely ruined any chance of sleeping in or having a relaxing morning. While I understand the hotel can’t fully control outside construction noise, my room placement made things much worse. I was placed right next to the elevator, with guests coming and going constantly, and also next to a utility closet where staff were working in and out throughout the day. The noise level was incredibly disruptive. I asked twice to be moved to a quieter room, and unfortunately the staff never followed up or offered a solution. Even just an acknowledgment or update would have been appreciated. I specifically chose this hotel because of the great experience I had here two years ago, hoping for a peaceful solo trip. Instead, the stay was stressful and far from relaxing. Sadly, after this experience, I won’t be staying here again. "

"Amazing stay! New year party and fireworks included!"

"It’s in a good area "

"Okay"

"Absolutely amazing staff. Everyone was so sweet and helpful. Our main cleaning staff was phenomenal. I’m a stickler for details and they met all of them! Love this place will absolutely recommend it to anyone!!!"

"Room was new and spotless"