The Carolinas 3 Stars Hotels

"Yes, breakfast was food and the pool too."

"Breakfast was ok- not a lot of choices "

"The pool was enjoyable and the arcade was terrific. However tower one needs obvious updates in the room. "

"The pool was nice but no one was there togive towels or keep the floors and elevators clean. This left a damp smell everywhere. Even the lobby chairs were soaking wet. I made the mistake of sitting in one. My entire rear end was wet for hours. No place to change. Checkin took hours."

"My time at the Sands was good me and my family had a good time the bed was good enough and the rooms was ok need to be updated and the bathroom need to be more clean the toilet was dirty when I first got there."

"Thanks"

"I have stayed at this hotel several times and have never had a problem. However, when we (8 guests) arrived on Sunday, March 22nd, there were only 5 towels in the bathroom, the tub needed to be cleaned, Murphy bed headboard was broken, and there was no trash can in the bathroom. We called 3 times Sunday night through Monday to request towels and trash can only to never receive them. The headboard was repaired on Monday morning. All issues were brought to the attention of the hotel. Also on Tuesday 2 children were sick with emesis in which one threw up in the floor. We called twice to have the apartment cleaned and also spoke with a lady in the hallway who worked with house keeping. She said she would call and report the issue also. Two hours later, I was the one to clean up the vomit utilizing my Clorox wipes, soap and water and towels. NO ONE, except Maintenance, acknowledged any of our issues. We did end up using the pool towels though. I am so, disappointed in this hotel especially with the millions of dollars spent on upgrades. I will think twice before I stay at Compass Cove again or refer it to anyone. "