The Carolinas Hotels

"Overrated, overpriced, overhyped. Ridiculous. Absolutely NOT worth the money. Stay somewhere else."

"Overall, we did enjoy our stay and had a good time, especially for our first time at a resort. The staff was very kind and did their best, which we appreciated. However, we did run into a few issues. On day 3 of our stay, our room key suddenly stopped working, and we had to wait about 20 minutes outside for maintenance to come let us in. Once he arrived, we got into the room, but the interaction was uncomfortable. As my husband was walking in behind us, the maintenance tech put his hand on his chest to stop him without saying anything, which felt very disrespectful. That could have been handled with simple communication instead of physical contact. Later that evening, we used the hot tubs, but they were very dirty, which was disappointing. We also noticed the indoor pool was closed for 3 days during our stay. It also took a while to order food on the 4th floor due to limited staff, although the workers were extremely kind and even tried to help speed things up for us. I will say, when I reported the maintenance situation to the front desk, they handled it well. They apologized and offered us free breakfast or bowling. We chose bowling and had a great time. Overall, we made the best of our stay and had a good experience, but there are definitely areas that could be improved."

"Check-In was effortless, All staff was helpful and polite, indoor pool & water slide was the highlight. Rooms very clean. Would stay again! "

"Views were amazing, poolside staff were incredible (especially Noah and Logan!), kids Easter activities were thoughtful!"

"Hotel itself has nice amenities and great location however the room we were in needed some TLC. The pillows were lumpy, closet door broken, strong odor in room and hallway right when you get off elevator. Staff was helpful, we enjoyed our stay but would definitely like to see some renovations/ deep cleaning before our return. "

"Amazing location and super luxe"

"Housekeeping staff was very rude"

"Bathroom could have been cleaner but other than that was nice. "

"Hotel located in a great area ( Close to restaurants, stores, and not far from the beach). The hotel was also clean and staff friendly. Definitely recommend if looking for a budget friendly place to stay."