Coastal Virginia 3 Stars Hotels

"Enjoyed the stay! Great facilities!! We’ve been many times and will surely return HOWEVER on this last trip we did have an issue with housekeeping- upon arrival our door to the unit was wide open- we notified the front desk and were told housekeeping does that sometimes. Strange. Then, on our last day- beginning at 8am, they began ringing our doorbell. Each time we’d look out the window to see housekeeping just standing there. We walked down the second time it rang and spoke to the housekeepers who were still standing there, however they said they hadn’t rung bell- not sure who else it could have possibly been though, given we could see them out the window immediately after each ring. Checkout mind you wasn’t until 10. In fact I began getting so anxious about it that I ended up calling the front desk to inquire- they apologized for housekeeping, assuring me they were not supposed to do that. However, the doorbell was still rung one more time before we managed to check out at 10… didn’t make for a a nice last morning there…. "

"I had a 10 hour drive from NYC TO VA I get there at about 11pm I called to let them know I would be checking in late okk that wasn't an issue...I checkin in I go to swipe my boa card payment hoes though then they tell me it didn't when it did I looked at the text I received staying a payment was charged to my card then I opened my banking app money gone for the transaction then I even called the bank the transaction was accounted for..the checkin people still saying they didnt get it being it was so late and I had my kids I had to pay for a single night which was $120 on top of the $520 that was already charged to my card following day Im busy with my son and his college entry I had to stop what I was doing with him & school get on phone with the hotel and my bank finally the bank was able to let them understand that money was taking out for my stay so tje hotel was about to get the money cleared and the extra night I payed for I said dont refund it Just add another night the hotel lady ober the phone said okk the extra night was never returned or added to another night so I had to pay for an extra day again $250.00 with a $50 deposit When I tell you I had so much trouble with my stay. Had me in tears and I was already emotional cause I was already there to drop my son to college 😪 I just paid it cause got to stay with my son another day but the room was nice got housekeeping when I needed the guest I meant in the loddy during breakfast was nice. Other then the checking was"

"The front desk staff and housekeeping was so pleasant. I loved every moment there. I was there on a surprise trip and they let me know where my brother-in-law and sister-in-law will be staying and they even told me when they arrived so we can collectively do the surprise. I will be coming back here again when I go to the area. "

"😎"